Ambassador Position Description

Student Ambassador Position Description

Position: Madison College Student Ambassador

Hours: Varies depending on interests and availability

Compensation: $9.10/ hour (work study or Student Help Position).

Duration: July 1, 2015 – June 30, 2016

Reports to: Doug Kirchberg, Student Ambassador Coordinator


Provide college tours to prospective Madison College students and community members.

Attend on-going trainings, retreats and orientations for the Student Ambassador program.

Serve as a positive role model for youth and new students.

Contribute and interact positively and persuasively with new and prospective students both over the phone and face to face.

Serve as a peer advisor and resource person for fellow students by:

  • Supporting students with matters related to: registration, MyMadisonCollege account creation and activation, navigating the Student Center, online resources, schedule planning, and general college resources.
  • Helping with campus tours and back-to-school events.
  • Assisting at college-wide events.

Work events as assigned, including, but not limited to:

  • WolfPack Welcome – Mid to late August in fall, early January in spring.
  • Welcome Back Event – First two days of fall and spring semester.
  • Advising & Registration events – from April-August and November-December.
  • Madison College graduation ceremony in December and May.
  • Events requested by the Madison College President and Board.

Administrative Tasks as assigned by the Student Ambassador supervisor(s).


  • Maintain a minimum 3.0 cumulative Grade Point Average.
  • Enrolled in at least six credits at Madison College during Student Ambassador Program.
  • Possess strong interpersonal and organizational skills as well as leadership qualities.
  • Reliable, flexible and punctual. Available to work on occasional evenings and weekends.
  • Demonstrated record of leadership and maturity.
  • Capacity for discretion, diplomacy, and confidentiality.
  • Strong written and oral communication skills.
  • Ability to work independently as well as a member of a team and facilitate group discussions and present to small and large groups of people within a diverse population.
  • Enjoy assisting others and contributing to their success as well as the success of Madison College.
  • Desire to learn about Madison College, its traditions, regulations, programs and services.
  • Ability to operate computer hardware/software and office equipment including photocopier, printer, fax machine, and email.
  • Must be available to attend required training sessions.

Time Commitment:

Ranges from 4 hours/week to 20 hours per/week depending on the semester, students availability and interests.

Student Ambassadors are required to:

  • Attend paid Student Ambassador training sessions. Schedule to be determined.
  • Attend Student Ambassador meetings (one hour every-other week).
  • Lead tours for prospective students. Each ambassador is required to give three tours a semester.
  • Assist with WolfPack Welcome and other new student transition initiative. If assigned this task, you will work up to 10 hours a week at the beginning of each semester and the hours will vary thereafter.
  • Assist with advising and registration sessions in the months of May-August. If assigned this task, you will work up to 20 hours per week, after commencement.
  • Participate in college-wide events as available.

Ambassador Co-Leads (2 students):

  • Assist with event and tour coordination process.
  • Organize and coordinate ambassador retreats.
  • Plan and run ambassador meetings.
  • Serve as point persons for student involvement follow-up process.

Awards and recognitions:

  • Opportunity to apply to be a candidate for the WTCS State Ambassador Program.
  • Student Ambassadors will be publicized in Madison College announcements, publications, bulletin boards and web pages.
  • Qualify for annual ambassador of distinction award recognition.
  • Recognized at Celebration of Student Success.