WHAT IF MY BUS PASS IS LOST, STOLEN, DAMAGED OR WON’T SCAN PROPERLY?
Students may report a lost, stolen, damaged or malfunctioning bus pass in the following Madison College locations:
Student Life Office, Room D105, (608) 259-2929
Room 103, (608) 243-4200
Student Life Office, Room C1420, (608) 246-6224
Welcome Center, (608) 246-6100
There is no charge for replacement of a lost or stolen bus pass. Madison College students may receive one bus pass replacement per semester or summer. As soon as a bus pass is reported as being lost or stolen, it is deactivated in the system and can no longer be utilized.
Students who lose their replacement bus pass will need to purchase future ride passes from Metro Transit.