account username and password information

Student Account FAQs:

What is my Madison Area Technical College network and email username?

College email addresses are

Check your email address and username:

  • Have another college student or employee look up your email address and user name in the Global Directory within their college email. ​If you have an email address listed, then your account has already been activated.
  • Go through the 7-step account activation/reactivation process, which will give you your username and email address.
  • Contact the Student Help Desk for further assistance.

Your college email is set up to work with the other college services (Blackboard, myMadisonCollege, library databases and the college network).

How do I activate my account?

To activate your account, go to myMadisonCollege and click on the "New Student? Set Up Access Now" link. You'll need to enter your student ID number / Onecard number or your Social Security number, and your birthdate. You'll be able to choose a challenge question (secret question), type in the answer to the question, and to choose your password. Make a note of your username and password.

If a student account is not active, messages will be undeliverable. Students should activate/reactivate their account  from the mymadisoncollege webpage in order to enable their student email account.

How do I change my password?

Two handy ways to change or reset your password,

1. Go to myMadisonCollege and click on the Change or reset your password link, or use this direct link to Reset your password. You will need to know your username, student ID number and be able to answer your challenge question (secret question) accurately in order to reset your password by this method.

2. You can also reset your password by reactivating your account. go to myMadisonCollege and click on the New Student Initial Login link even if you are not a new student. You will need to enter your social security number OR your student ID number and be able to answer your challenge question (secret question) accurately in order to reset your password by this method.

Passwords may be any combination of letters and numbers, and should be 5 characters long or more. At this time, we recommend you do not use any special characters in your password (i.e. @,&,*,!,...) Use letters and numbers only.

Students may be prompted to reset their passwords periodically for security reasons. Students may change their password at any time. Learn more about protecting your personal information online.

How do I change my challenge question?help sign photo

Use this online form to reset your secret question - Reset your challenge question.

What if my name has legally changed or is misspelled?

1: If your name has legally changed or is misspelled, contact the Enrollment Center at (608) 246-6210. Name Change Information.

2: After you have had this information corrected with the Enrollment Center process, contact the Technology Services help desk (608) 246-6666 to get your username and student email address updated. 

If I am an employee and also a student, do I get two accounts?

Yes, you will have an employee account and a student account. The policies, allocations and permissions vary with different categories of accounts. You will have two accounts with two usernames and passwords.

For example, student workers will have two email addresses, one as a student, and the other as a student help employee.  If you’re not receiving mail that you’re expecting in your student account, check your student help account and see if the mail is there.  If you don’t want to keep checking your student help account, you can set a rule in your employee account that will redirect all email to your main student account.

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