Blackboard Training, Support and Procedures

Top Blackboard FAQ's for Madison College Faculty:

For Help With:

Technical Difficulties and Error Messages:
Contact the Help Desk via Email or call them at (608) 246-6666

Instructional Questions:
Email Nancy Woodward, walk in for assistance or make an appointment.

Faculty Mentoring & Drop-in Help:
Check in with a Blackboard mentor at your campus or Cori Thompson, Blackboard Fellow. Here are the drop-in hours for Blackboard Help.

For Self-Service Help:

Help with a Specific Function:
Try searching for the function over at Blackboard Instructor Help.

General Online Training:
OnDemand Learning & Video Tutorials provides self-paced training on a wide variety of topics.

Blackboard Faculty Training Classes:
Monthly Training Courses on a variety of topics are available through the CETL Registration website. If you're looking for hands-on training, this is the place to go.