Madison College Help Desk

Service Status
Some parts of the service are unavailable. Blackboard
Service is online! myMadisonCollege
Service is online! Network / Internet
Service is online! Student / Staff Email
Service is online! Other System(s)


There is currently a known issue with students' courses disappearing from Blackboard.  Our Blackboard team is currently working to resolve this issue.

Please submit an email to the Help Desk for resolution with the student's name and course number affected.

We apologize for the inconvenience.


Contact Information
Email the Help Desk!


Use this form to email the help desk. Emails from the TS Help Desk will come from the new ServiceNow Operations platform:

TS Help Desk

Call the Help Desk!


Call us at (608) 246-6666

Monday - Thursday hours:
7:00 am - 7:00 pm

Friday hours:
7:00 am - 4:30 pm

Saturday hours:
7:00 am - 3:00 pm

Walk-in for help!


Room B2277
Truax Campus

Monday - Thursday hours:
7:30 am - 6:00 pm

Friday hours:
7:00 am - 4:30 pm

No walk-in support available on Saturday

Student Computer Help Desk For student assistance, please contact the: Student Computer Help Desk. Phone: 608-243-4444

Help Desk News