Madison College Help Desk

Service Status
Service is online! Blackboard
Service is online! myMadisonCollege
Service is online! Network / Internet
Service is online! Student / Staff Email
Service is online! Other System(s)

Scheduled Maintenance Information

Monday through Friday (unless otherwise noted)

PeopleSoft (Finance, HR and Student): 6:00 am - 7:00 am
Blackboard: 6:00 am - 7:00 am
VDI: Nightly outage window (rolling) 1:00 am - 5:00 am &
       Monthly outage window every third Saturday 5pm - 2am
Win 7 (SCCM - Microsoft updates): Thursdays at 3:00 am
Servers: 6:00 am - 7:00 am
Exchange/Cisco: 6:00 am -7:00 am

Contact Information
Email the Help Desk!

Email

Use this form to email the help desk. Emails from the TS Help Desk will come from the new ServiceNow Operations platform:

TS Help Desk
madisoncollege@service-now.com

Call the Help Desk!

Call

Call us at (608) 246-6666

Monday - Thursday hours:
7:00 am - 7:00 pm

Friday hours:
7:00 am - 4:30 pm

Saturday hours:
7:00 am - 3:00 pm

Walk-in for help!

Walk-in

Room B2277
Truax Campus

Monday - Thursday hours:
7:00 am - 6:00 pm

Friday hours:
7:00 am - 4:30 pm

No walk-in support available on Saturday

Student Computer Help Desk For student assistance, please contact the: Student Computer Help Desk. Phone: 608-243-4444

Help Desk News