Refresh Program

Quick Links

Current Refresh Guidelines
Hardware Configuration & Standard Software
Upgrading Hardware from standard Refresh Configuration
Preparing your PC for Refresh
Preparing your MAC for Refresh
Refresh Registration Form
Refresh Committee Members
Home Directory (H: Drive) Q&A
 

Current Refresh Guidelines

  • Refresh guidelines are determined by the District Refresh Committee
  • Cycles listed below are for MAC and PC hardware
  • Lab Computers, Desktops and laptops are refreshed on a 3-year cycle.
  • Staff Desktop computers desktops are refreshed on a 4-year cycle.
  • Staff laptops are refreshed on a 3 -year cycle.
  • Printers are refreshed during consolidation or on an as needed basis.

Hardware Configuration & Standard Software

Upgrading Hardware from standard Refresh Configuration

Preparing your PC for Refresh

  • Technology Services strongly recommends you to copy all documents stored on your PC or laptop’s hard drive (Drive C:) to your Home Directory (Drive H:) prior to refresh.
  • Copy music files and picture files to temporary storage device such as a CD or USB drive. Due to copyright concerns and Technology Services will not be backing up or restoring music or picture files unless course related as part of the Refresh process
  • Delete unnecessary files in order to speed up the Refresh backup and restore process

Preparing your MAC for Refresh

  • Copy music files and picture files to temporary storage device such as a CD or USB drive. Due to copyright concerns and Technology Services will not be backing up or restoring music or picture files unless course related as part of the Refresh process
  • Delete unnecessary files in order to speed up the Refresh backup and restore process

Desktop Configuration Information:

  • PC desktops do NOT have a floppy disk drive. Technology Services strongly suggests that you transfer your data files to your home directory, CD Rom or to a flash drive.
  • External accessories can be purchased with departmental capital funds.
  • Windows XP is the default operating system for staff computers.

 

Home Directory (H: Drive) Q&A

What is the home directory?

  • A home directory is a folder or storage area that is located on a network server.

Why should I use the home directory?

  • Storage on the network provides access to your data
    • On campus from any Madison Area Technical College computer
    • Off campus via an Internet connection

What can I store on my home directory?

  • Documents and files directly related to Madison Area Technical College
  • Documents and other files you use repeatedly
  • Documents or files you need to access from another location on campus or from home)

What should I not store on my home directory?

  • Audio & video files such as MP3s, AVIs, and MPEGs.
  • Personal digital images (photos)
  • Large number of Madison Area Technical College related digital (photos) images
  • Extremely large files (Storage space is limited)
  • Program files
  • Backups of local hard drives

How do I store my documents on my home directory?

  • Call or email the Help Desk to request assistance.
  • You will need to be at your workstation and logged in.
  • The Help Desk will remote to your workstation to run a program that will copy your current documents on your local computer to your home directory.
  • After this is done, the default location for your files will be your home directory.

Staff Upgrade costs and procedures

  • All costs to upgrade standard refresh hardware configuration are a Division/Departmental expense
  • All upgrades must be funded with capital funds even if the cost is under $500
  • If you chose to upgrade to a laptop from a desktop, the Refresh Program will not fund the cost difference.
    • A completed Chartfield Transfer Request Form (XLS, 23KB) needs to be sent to Technology Services. The cost to the Division/Department is:
    • $TBD to upgrade from a PC desktop to a laptop
    • $TBD to upgrade from an IMac to MacBook
    • $TBD to upgrade from an IMAC to a MacPro

Refresh Committee Members

  • Marty Crabbs
  • Douglas Gerbitz
  • David Woolpert
  • Jim Grenzow
  • Kenneth McCullough
  • Nancy Herzog
  • Garilyn Truttschel
  • Timothy Twohill
If you have questions please call the Help Desk at 246-6666.