supervisory-management

Leadership Certification

This series of non-credit courses is designed for those desiring a supervisory/leadership position, those recently promoted or hired into a supervisory/leadership position, and anyone who has been in a supervisory/leadership position and is looking to further develop their leadership skills.  Key topics and competencies covered include assessing your leadership style, effectively communicating and delegating, coaching others for peak performance, setting goals, and resolving workplace conflicts.

This training uses materials that have been thoroughly developed and proven, as well as a certified leadership facilitator.  Upon successful completion of this series participants will receive their Essentials of Leadership Certificate and are eligible to progress to the next series of Leadership topics and competencies.

You do not need to pursue the Certificate to take any of these courses and you do not need to formally enter any program to earn this certificate. You will automatically earn the Certificate if you complete these required courses with Satisfactory grades within 3 years. It is recommended that participants begin with the first two courses, Leadership Essentials and Organizational & Personal Change.

Course Topics:

Leadership Essentials (Schedule and Fees)

As a an overall collaboration of (standard) leadership resources and practices Leadership Essentials examines the practical behaviors and experiences associated with leading individuals and teams in day-to-day operational functions. The essentials serve as the foundation for more advanced applications of leadership practices, incorporating the various styles of leadership, applications of appropriate leadership traits, and the flexibility necessary to recognize the individual needs and talents of the leader and his/her reporting domain.

Organizational & Personal Change (Schedule and Fees)

As both internal and external sources and forces of change act upon an individual, the ability to proactively prepare for and/or effectively react to a modification in “what is” allows for a cohesive transition of our behavior as the situation warrants. Through awareness of how change can affect our actions, and gaining an understanding of the value and reasons for change, we can better assimilate our progression and acceptance of the changes at hand while being an advocate and champion for the opportunities that may come to our role going forward. Also, understanding the overall change process and methods, practices, and techniques to help facilitate change are discussed. Many organizations have great ideas and intentions, but many fail due to poor planning and poor implementation.

Situational Leadership (Schedule and Fees)

Specifically addressing a leadership style that recognizes the need to be flexible in a leader’s approach to “leading,” style varies by the situation presented to the leader. The leader moves through four primary styles of leadership, aligning his/her approach based upon the subject matter and the development level (maturity) of the individual being lead.

Effective Communication (Schedule and Fees)

Communication is not communication until the desired, intended meaning and message is accurately conveyed. Listening for meaning rather than quickly responding and checking for understanding and accuracy are emphasized. Leaders must not only be able to speak so others can hear them, they need to be able to listen to effectively make decisions.

Managing Generations, Diversity & Conflict (Schedule and Fees)

Key to a productive, respectful and cohesive workforce is the ability to recognize the values and needs of the various generations and diversity present within the workplace. Understanding how each communicates, learns, what they value, and how they leverage technology dictates how an organization must position its vision, values and business strategy to achieve buy-in and support for the greater mission. Also addressed are the underlying causes, motives, factors and catalysts for disagreement. Through the recognition of different values and viewpoints, resolution and often avoidance can be actively obtained by recognizing the behaviors and actions/reactions involved with conflict.

Personal Productivity (Schedule and Fees)

Actively planning and developing controls over the commitment of time spent on tasks, activities and engagements, time management seeks to increase effectiveness and productivity as it relates to the undertaking and completion of priorities. Engaging in the broad array of tasks to manage time includes: planning, prioritization, delegation, tracking and analysis of current time commitments, organizing and effective scheduling.

Coaching for Leadership (Schedule and Fees)

This class will provide the skills necessary to create a more formalized open forum for communicating performance and work expectations. This setting allows for specific planning, interactions, and deliverables based upon the needs of the individual and the origin of the structured conversation (i.e. performance-based, development-based.)

Providing Performance Feedback (Schedule and Fees)

Specifically focused on current behaviors, results and outcomes, the practice of providing continuous insight regarding performance acknowledges the presence (or lack thereof) of the expected results. Recognition builds engagement, both in current and future outcomes, while reinforcing the need to exhibit certain behaviors necessary for successfully performance in a given position.

Registration:

To register, obtain the 5-digit class number from the links above and phone (608) 258-2301.  If you have never taken a class here before, you can facilitate enrollment by creating a student account before trying to register.