The Retail Management certificate is designed to update and/or broaden the knowledge of employees in the field of retail management. Ideal candidates would be students currently working in retail, food service, or other sales industry positions or have other experiences in one of these fields.
The certificate will acquaint students with the various job duties and work ethic involved with working in the retail industry. Students will be introduced to standard industry reports that are used to support recommendations for improvement relating to operations, finance, human resources, and merchandising. Students will increase their skills and confidence in the areas of supervising, hiring, training, and providing leadership effectively.
Classes are available in hybrid or face-to-face format.