Interest-Based Problem Solving

"Interest-Based Problem Solving is a shift from an authoritative posture to one of shared authority and responsiblity- up and down throughout this organization. I believe this makes us stronger... and I believe it is the right thing to do." 

-Dr. Jack E. Daniels III, Madison College President

Interest-Based Problem Solving (IBPS) is a tool that emphasizes respect and innovation in finding solutions to workplace challenges. The process creates positive options for students, faculty and staff and can be used at all levels of Madison College.

Here are ways in which Madison College actively uses IBPS practices:

  • Shared governance in policy decision-making
  • Timely and effective conflict resolution
  • Consistent resolution of department issues
  • Coaching of managers and supervisors

Madison College's IBPS practices allow the entire college community to be part of progressive solutions to myriad issues, helping distinguish the college as a leader in this area.

About IBPS

Principles of IBPS

  • Separate the people from the problem
  • Focus on interests, not positions
  • Generate multiple options
  • Evaluate solutions based on objective criteria and interests

Questions Asked In an IBPS Session

  • What is the issue?
  • How did this problem arise?
  • What are our interests, hopes and concerns?
  • What are potential options and solutions?
  • What are the best options?
  • How will outcomes be affected by our decision?
  • How and when will we follow up on the solution?
Training

For more information on IBPS facilitator training and how it can be used in your department or organization, contact Jeremy Kautza at (608) 243-4048.

Resources

Getting to Yes offers a straightforward, universally applicable method for negotiating personal and professional disputes without getting angry.

This worldwide bestseller by Roger Fisher, William Ury and Bruce Patton provides a concise, step-by-step and proven strategy for coming to mutually acceptable agreements in every sort of conflict. The negotiation tips and techniques can be applied to family situations, business disputes and even international conflicts. The theories and tactics presented in Getting to Yes are based on the work of the Harvard Negotiation Project, an organization that deals with all levels of negotiation, mediation and conflict resolution.