Truax Payment Center

For in-person payments only.

Mitby Theater Hallway
1701 Wright Street
Madison WI 53704

Monday - Friday: 8 a.m. - 4:30 p.m.

Financial Operations

PO Box 7906
Madison WI 53707

CALL: (608) 259-2940
FAX: (608) 259-2932

Monday - Tuesday: 8 a.m. - 6 p.m.
Wednesday - Thursday: 8 a.m. - 4:30 p.m.
Friday: 9:30 a.m. - 4:30 p.m.

Tuition Payment

You can make a payment towards your student account using one of these methods:

  • ONLINE: In myMadisonCollege (full site) under My Account, go to "Account Activity/Make Payment" to pay all or part of your tuition. You can also make payments on our mobile site under "Financials."  
  • IN PERSON: You can make payments in person (cash, credit or check) at any campus. A government issued photo ID or Madison College OneCard is required.
  • Truax: See the contact info for location and hours.
  • Other campuses: Payments can be made at any campus during open hours.
  • Payment on behalf of another individual: If you are making a payment on behalf of a student, you must present student identifying information (e.g. student ID number or social security number). Note: The payment office cannot disclose the balance due on the student's account.
  • AUTHORIZED THIRD PARTY (for parents or family members): You can grant access to another individual or party to make online payments on your behalf in your myMadisonCollege account. Those parties must use our online payment website.
  • MAILYou may mail your check or money order to Madison College Student Account Services, PO Box 7906, Madison, WI 53707-7906.

Payment Considerations:

  • Payments cannot be made over the phone.
  • Payment plans are not available; however, partial payments are accepted. Tuition must be paid in full by the due date.
  • Past due fee holds are removed one day after the final online payment is processed. If a hold is not removed, contact Financial Operations.


Billing/Due Dates

BILLING: Once you register for classes, your billing depends on the classes you enrolled in.

  • College credit courses. You will receive an electronic invoice for credit courses in your college email account.
  • Continuing education. Invoices are mailed within 14 days of registration.

You can view your current account balance in myMadisonCollege.

PAYMENT DUE DATES: You are expected to pay your tuition and fees by the date on your invoice. Standard due dates are as follows:

  • Fall: September 30
  • Spring: February 15
  • Summer: June 30

If you register for a class on or after the tutition due date, payment is due within two weeks of class registration.

NOTE: You are responsible for all tuition and fees for enrolled classes. If you do not officially drop or withdraw from your classes, you are still required to pay all tuition and fees. Non-attendance does not reduce tuition and fees owed.

Overdue Tuition

AFTER DUE DATE: If you do not pay your tuition in full by the due date, a hold is placed on your record. The results of this hold are as follows:

  • You cannot register for additional classes.
  • You cannot obtain or send an official copy of your Madison College transcript.
  • You cannot view your grades.
  • You cannot obtain an enrollment verification.
  • You cannot have an admission application processed.
  • Access to other records and services may also be restricted.  

Partial payment: You are allowed to make partial payments online or in person. However, a hold is removed only after you pay your tuition in full. Making payments on an overdue balance will not prevent your account from being sent to collections.

Drop classes: If you do not officially drop or withdraw from your classes, you are still required to pay all tuition and fees. Non-attendance does not reduce tuition and fees owed.

COLLECTIONS: In addition to the hold, your account may be referred to an outside agency for collection and credit bureau reporting. You will be notified 20 days prior to this action occurring. We may provide that agency with your:

  • Enrollment history
  • Tuition payment history
  • Student ID number
  • Social security number

If this happens, you are responsible for all costs of collections. This may include reasonable attorney's fees incurred by the College or its representatives in connection with the collection of the past due amount.

Once your balance is paid in full, all holds are released and access to your records returns to normal. If your final payment is made online, the hold will be released the next day. Contact Financial Operations if you need to have a hold removed immediately.


When your account receives funds greater than your balance, you receive a refund. This can happen when your financial aid award exceeds tuition costs, for example.

Refund checks are sent to your mailing address, unless you have set up e-refunding. E-refunding allows us to electronically deposit your refund into your bank account.

To set up e-refunding, follow the directions below. Be sure you have your bank's routing number and your account information before you begin.

  1. Go to myMadisonCollege, choose the “Full Site” option and log in.
  2. Click on “Go to my Student Center."
  3. Under the “Finances” section, click on “Make Payment/Account Inquiry."
  4. Click the “Payments” tab.
  5. Click the green “Make a Payment” button. This will take you to the TouchNet banking screen.
  6. Click the “eRefunds” tab.
  7. Click “Set up Account."
  8. Enter the requested information. Be sure to doublecheck that the information entered is correct and click “Continue."
  9. Review the information, check the “I Agree” box, and click “Continue."
  10. The eRefunds page will show “Your new ACH refund account has been saved.” And you will see the name of your account under “Account Description."

Note: The timeframe in which you receive your refund depends on the U.S. Postal Service for a paper check, or your bank’s policies for e-refunding.

Contact Financial Operations if you have any questions regarding e-refunding.

Returned Checks

If your check is returned for any reason (insufficient funds, stopped payment, closed account or maker error), you will:

  • Be sent a letter by Financial Operations as soon as possible informing you of the situation.
  • Be charged a $20 service fee.
  • Be directed to bring cash, a cashier’s check, money order or credit/debit card payment (Visa, Mastercard, Discover, or American Express) to cover the amount of the check plus the service fee.
  • Have a hold placed on your record. You will not be allowed to register or obtain a transcript until the returned check is cleared. You are also prohibited from making future payments by check for a period of one year after you clear up the returned check.

If the check is not cleared by the date stated in the first letter, you will get a second letter from Financial Operations stating that payment must be made within five days.

If the check is not cleared within those five days, you may be referred to the appropriate dean's office for a code of conduct violation and/or a collection agency.

It is always your responsibility to verify add or drop actions were successfully completed, as these will affect your tuition balance.

If you have any questions about paying your tuition, contact Financial Operations.