Business and Technical Skills

Customized Solutions, Proven Results

We deliver high quality, innovative, and cost-effective organizational and employee development solutions to strengthen and enhance your workforce, serve and expand your customer base, and increase your productivity and profitability.

In today’s environment it is a struggle not only to find qualified people with the necessary technical skills, but also to keep current employee’s skills updated and to also develop other employee’s skills sets to prepare them for opportunities within the organization.  Underutilized, improperly used equipment, machines, and technology cost companies in terms of increased labor, redundant data, increased errors and repairs, unusable reports, and missed opportunities.

No matter what type of business, the most productive employees are able to communicate effectively, make the best use of their time and technology, and work in a team environment. All organizations have a need for effective sales, marketing, and customer service that sets them apart and draws-in customers. Organizations lacking in business skills have higher turnover, higher operational cost, less customer retention and growth, and are not as flexible and maneuverable and less likely to adapt to changes.

Content Solutions

Computer Software

  • Adobe Creative Suite
  • MS Office (Outlook, Excel, Word, Access, Project, PowerPoint)
  • SharePoint
  • Windows

Employee and Team Development

  • Brand marketing
  • Conflict resolution
  • Customer service skills
  • Customer service management
  • Dealing with difficult people
  • Developing strategic goals and plans
  • Effective communications
  • Effective meetings
  • Facilitator training
  • Giving presentations
  • Harrassment and bullying
  • Multi-generational diversity and inclusion
  • Personal productivity
  • Problem solving skills
  • Sales development
  • Sales management
  • Stress management
  • Team building
  • Train-the-trainer

Manufacturing

  • Assessments
  • Blue print reading
  • CAD
  • Electrical fundamentals
  • Electrical sensors, motors & controls
  • GD&T
  • Hydraulics
  • Industrial Safety
  • Metrology
  • Pneumatics
  • Programmable Logic Controllers
  • Robotics
  • Troubleshooting
  • Welding

If you have questions or do not see what you need, please contact us. We have access to expertise to customize and meet your needs.

Our Difference

We develop specific programs, services, and classes to meet the needs of organizations, departments, and individuals. As different organizations use equipment, machines, and technology in specific ways within their operations in the making and delivering their products and services, we customize our solutions to address and include what is relevant and most useful. All of our technical training is designed to be hands-on, giving participants opportunity to immediately practice and apply what they are learning. All of our training and services are conducted by professionals with years of practical, hands-on, real-world experience. Many of our instructors are certified in their respected areas.

Results

From improvements in employee technical skills, you can expect increases in efficiencies, less waste and downtime, better use of resources, increased profitability, and improved employee retention.

As a result of business skill training, you can expect increased employee engagement, more strategic sales and marketing, better customer service and growth and retention of customers, increased ability to deal with changes in the workplace, more productivity, and increased profitability.

Partners

Some of the organizations we have worked with include:

  • Teel Manufacturing
  • Evco
  • Madison-Kipp
  • TriEnda
  • Nestle-Purina
  • Foremost Farms
  • Bobcat
  • Badger Utility
  • Robbins Manufacturing
  • Zimbrick
  • Veterinary Emergency Services
  • Johnsonville
  • Jones Dairy Farm
  • Weir Minerals
  • Therma-Stor
  • Nasco
  • Saint Gobain
  • GE Healthcare
  • Exact sciences
  • Crystal Farms
  • Milwaukee Valve
  • Dane County Regional Airport
  • Department of Administration
  • Department of Children & Families
  • Promega


“The broad range of training options, including customized curriculum, Madison College offers is outstanding.  Most impressive for me is how the instructors are able to connect with students to make learning fun and interesting.” 

-Brandi Taylor, Human Resource Manager

Robbins Manufacturing Inc

 

"In working with Madison College, we found them to be very professional and adaptable.  We worked with them to develop a program that blended our unique needs with proven curriculum, resulting in a very practical, well-received program.  Not only were the materials and content aligned with our needs, the instructor was outstanding and made our classes engaging and fun." -Vikki Brueggeman, H.R. Manager

Zimbrick

 

“As a company, our Mission Statement is built upon the concept of being Premier. To successfully execute this mission we know we need to attract and retain team members who embrace our service culture. Our partnership with Madison College has proven to be a key component in providing the necessary training to help our attendees unlock their untapped potential thru the Service Champions and Leadership Academy courses has truly become an integral part of our Leadership Development Strategy.”

-Jonathan D. Bogatay, CHA, Chief Executive Officer

North Central Group