If you are experiencing a crisis, Counseling Services staff members are available during regular office hours to see you or consult with you, faculty/staff or parents in person or by phone. We define a crisis as a situation in which a person appears to feel greatly overwhelmed and unable to cope with some problem, is experiencing increased stress or is unable to think or act clearly or appropriately, yet feels pressure to make a decision, take some action or make some kind of immediate change.
The primary goal of any crisis intervention is to reach you in high levels of stress and to provide you with enough support to prevent the development of more serious problems. The counselor works with you to relieve symptoms and restore you to an adequate level of functioning.
If you are in crisis and need immediate assistance, you can walk in during our office hours and be seen by one of our on-call counselors. If possible, please call ahead of time and let us know that you are coming. Let the receptionist know that you are in crisis and need to see someone as soon as possible. We do not provide services after hours and on holidays. However, we are committed to helping Madison College students in crisis. If you have an emergency, please call a helpline. If you are off campus, dial 911. If your emergency cannot wait, call or go to your local emergency hospital.