Counseling Services

Given the difficulty in maintaining physical distancing in office spaces and the need for confidentiality, counseling will continue to offer services remotely for the fall 2020 semester. 


Virtual appointment hours are Monday-Friday 8 a.m. - 4:30 p.m. Times vary by counselor. To make a phone or video conferencing appointment, or call 608-246-6076 and someone will assist you. 


We care about your health and well-being and encourage you to learn more about our health and safety plans for the fall semester.


Helpful Videos

Tips to Cope with Physical Distancing and Isolation | 5:41
Successful Tips for Online Learning | 6:53

Tips for Working/Studying at Home | 5:46

Academic Integrity: Know Your Responsibility for Success | 7:55


Other Resources

Resources for dealing with anxiety and stress related to COVID-19

Counseling services are free and available to all current or prospective students. If we determine that your counseling needs require resources or competencies beyond what we can provide, we will assist you with a referral to an appropriate and affordable community-based mental health provider.

Our mission is to provide professional services and programs to students, faculty, staff and the Madison College community that empower students through holistic growth and development to be successful in the learning environment.

Before your first meeting with a counselor, you will be asked to complete the Counseling Informed Consent Intake Form.

Counseling Services

Available Services

The Counseling & College Success department offers a wide range of services including one-on-one, group and online resources.

  • Academic Counseling

    Tackling minor bumps in life can very often save us all big headaches later. The philosophy of Madison College Counseling Services is this: Don't wait until trouble strikes in the form of increased academic stressors or poor academic performance.

    Counseling staff conducts workshops for student groups on study skills, learning styles and other related issues. We also provide a range of individual student success services to help you stay on course in your academics, including:

    • Effective study strategies
    • Improved test-taking abilities
    • Self-motivation
    • Life management skills
    • Enhanced textbook reading
    • Successful note taking
    • Overcoming test anxiety
  • Career Counseling

    At times, students may start college not knowing what career direction they want to pursue. Others may find that their academic and career interests have changed or that their academic program or career situation is not meeting their needs. Our goal is to assist you to better understand your values, interests, abilities and personality style, so you can pursue a program and career that fits you.

    We want to make sure that you decide on a career that you will feel passionate about for years to come.

    Career counseling is designed to provide more intensive assistance to those who are having significant difficulties with career- or program-related concerns and may already have tried other resources. A Career Planning Workshop is an important first step and will allow for structured discussion between you and a counselor.

  • Conflict Management

    Conflict Management Services (CMS) staff remain objective and neutral in assisting with student-related conflicts. The primary goal is to facilitate “win-win” agreements, where better communication and understanding improves relationships and promotes academic success. 

    The CMS staff can help with conflicts, such as student code of conduct issues, academic disagreements, interpersonal conflicts, discrimination/harassment allegations and non-academic student grievances. A variety of services and resources are offered including counseling, consultation, mediation, crisis prevention and intervention to help manage conflicts between individuals or within groups. A major purpose of CMS is to help students learn conflict management skills so they can effectively work through conflicts without prematurely resorting to formal grievance procedures or withdrawing from difficult situations.

    Concerns/Complaints Information

  • Crisis Counseling

    If you are experiencing a crisis, Counseling Services staff members are available during regular office hours to see you or consult with you, faculty/staff or parents in person or by phone. We define a crisis as a situation in which a person appears to feel greatly overwhelmed and unable to cope with some problem, is experiencing increased stress or is unable to think or act clearly or appropriately, yet feels pressure to make a decision, take some action or make some kind of immediate change.

    The primary goal of any crisis intervention is to reach you in high levels of stress and to provide you with enough support to prevent the development of more serious problems. The counselor works with you to relieve symptoms and restore you to an adequate level of functioning.

    If you are in crisis and need immediate assistance, you can walk in during our office hours and be seen by one of our on-call counselors. If possible, please call ahead of time and let us know that you are coming. Let the receptionist know that you are in crisis and need to see someone as soon as possible. We do not provide services after hours and on holidays. However, we are committed to helping Madison College students in crisis. If you have an emergency, please call a helpline. If you are off campus, dial 911. If your emergency cannot wait, call or go to your local emergency hospital. 

  • Personal Counseling

    Counseling provides an opportunity for you to learn how to make better choices, improve interpersonal skills, develop increased confidence and increase educational effectiveness. In a one-on-one meeting with a counselor, you are helped to explore and express feelings, examine beliefs and ways of thinking about your present situation, reflect on patterns of behavior, and work toward making healthy changes. 

    Personal counseling services are brief in nature and a student must be currently enrolled at Madison College in order to take advantage of this specific service.

    Typical concerns of students who seek counseling include: 

    • Transition and change
    • Uncertainty about values and goals
    • Personal relationships with friends
    • Family concerns
    • Issues of grief and loss
    • Stress, depression and anxiety
    • Lack of motivation; concentration difficulties
    • Abuse of alcohol and other drugs
    • Access appropriate community resources

    Madison College Counseling Services subscribes to the Screening for Mental Health's Online Screening Program. You can use this program's online questionnaires to find out if you have symptoms of depression or bipolar disorder (manic-depression), generalized anxiety disorder, eating disorders, post-traumatic stress disorder or alcohol abuse. This is not a substitute for a complete mental health evaluation and does not result in a diagnosis, but rather provides and indication of whether or not your symptoms are consistent with a particular illness.

  • College Success Courses

    The faculty in the Department of Counseling and College Success offers a variety of 1- to 3-credit courses designed to help you learn skills and strategies for success in college and in life. 

    Search for courses and learn more about current class offerings.

    Why should you take this course? See what past participants had to say!

    College Success Video thumbnail

    View Video

  • Self Help

    screening for mental health logo

    Madison College Counseling Services subscribes to the Screening for Mental Health Online Program. Students can use this program's online questionnaires to find out if they have symptoms of depression or bipolar disorder (manic-depression), generalized anxiety disorder, eating disorders, post-traumatic stress disorder or alcohol abuse.

    Alcohol eCheckup to go online service

    The eCheckUp To Go website was developed specifically for college students by the Alcohol and Other Drug Education Program staff. The site offers quality resources covering all aspects of wellness. In addition to current information, you'll also find fun and interactive opportunities. eCHECKUP for Marijuana

    Half of Us logo

    Young people are especially at risk of mental health issues, with half of college students reporting that they have been stressed to a point where they couldn't function during the past year. The impact of mental illness is so devastating that suicide is the third leading cause of death among all people ages 15-24. But nearly all mental health issues can be improved with proper treatment - let us connect you with the appropriate resources to get help.

    PsychCentral logo

    PsychCentral offers a variety of free psychological tests and quizzes for determining if you have symptoms commonly associated with various disorders. You also can find information on conditions, research and resources for help.

General Mental Health Resources

12-Step Meetings and Resources

Non–12-Step Resources 

Call the United Way for resource information at 211, or 608-246-4357


We are required by law and by professional ethics to protect the confidentiality of all communication between you and your counselor. In some situations involving danger and/or risk of imminent harm to yourself or specifically identified others (i.e. child abuse, or dependent adult abuse), your counselor is required to disclose certain information in order to protect you and/or others.

In certain legal situations, including court order, your counselor is required to disclose information as necessary to comply with the law in that situation. If at all possible, your counselor will discuss the procedures for doing this with you and enlist your assistance in a resolution of the situation that has necessitated such disclosure.

Consequently we cannot discuss with others the details of your situation or even indicate whether you are in fact using counseling services. In order for information about you to be released to others, we must first get your written permission.