Communication with Interpreter Coordinator
It is your responsibility to schedule interpreters as needed. You must inform the interpreter coordinator when any of the following happens:
- Class cancelled by instructor
- Room number changed
- Start or end time of class changed
- Field trips scheduled
Informing the interpreter coordinator will ensure continued services and the ability to provide accurate information to substitute interpreters, when necessary.
Staff Interpreters vs. Contract Interpreters
Staff interpreters will be used first to cover classes. Freelance interpreters will be used to cover additional hours, if necessary.
Missing the First Day of Class
If you miss the first day of class, you must contact the interpreter coordinator. No interpreter will attend class until the interpreter coordinator is contacted and the issue is resolved.
Deaf/hard of hearing students typically remain in the classroom for their exams. The DRS specialist must approve any accommodations, dependend on the individual’s disability. The standard policy for Madison College (in the classroom or Testing Center) is as follows:
Directions for the exam and communication between the student and instructor or test proctor (i.e. asking the instructor or proctor for clarification of a question) may be interpreted. Any interpreting of an exam beyond that must be discussed and agreed to by the instructor and DRS Specialist prior to the exam.
Instructors and interpreters are aware of this policy.
If you plan to miss a class, you must tell the interpreter coordinator:
- Your name
- The class name
- The date you will be absent
The interpreter coordinator will then contact your interpreter. It is appreciated if you tell the interpreter coordinator about absences as early as possible.
You do not need to give a reason for your absence. Calling your interpreter directly without contacting the D/hh specialist will be counted as a no-show. Students who miss at least 25% of class hours during a semester, including both planned absences and no-shows, may have their interpreting services suspended.
Interpreter Wait Time
The interpreter will wait 15 minutes at your classroom. After that, you will be considered a no-show and the interpreter will leave. If you show up late, you can still choose to stay for class without an interpreter. Your instructor has his/her own attendance policy that you must follow, as well.
If an interpreter attends class but the student does not arrive after 15 minutes and does not inform the interpreter coordinator in advance, this is considered an unreported no-show.
After two unreported no-shows for the same class, interpreting services will be suspended for that class.
Interpreter Services Suspension
If interpreting services are suspended because of no-shows, you must arrange a meeting with your DRS specialist to discuss the issue and determine whether interpreting services will be reinstated.
If you decide to drop a class, you must inform the interpreter coordinator. You do not need to give a reason for dropping a class, but frequent or habitual dropping of classes may jeopardize Madison College's ability to provide services and accommodations to students.
Interpreter Requests for Meetings, Extracurricular Activities and Other Functions
Madison College provides interpreters for functions or meetings outside of class time. You must request an interpreter through the interpreter coordinator at least two days ahead of time. We will try to honor requests with less notice, but may not be able to find an interpreter.