Hospitality Assistant

Technical Diploma

Program number: 301091

Credits: 9

Area of Study: Culinary, Hospitality and Fitness

Estimated Program Cost:

Tuition - $1,228.50
Materials/Supplemental Costs
Other Costs
Total Estimated Program Costs*:

The three courses in the Hospitality Assistant technical diploma at Madison College are designed for those interested in exploring career and education opportunities in the leisure service industry.   You will hone your skills in customer service and communication, learn about industry trends, and develop your writing skills while honing in on critical reading and thinking skills through the analysis of a variety of written assessments.

The hospitality and tourism field is the fastest growing industry in the world and the second largest industry in Wisconsin. One out of every 10 workers in Wisconsin is employed in the hospitality and tourism industry

Program Details    

Students in the Hospitality Assistant program attend part time.

Some of the courses for this program may be available online.


To Apply

  • Visit MATC to learn more about the Madison College experience including campus tours and program open houses.

After Acceptance

Once you are admitted into your program, review the Start of Semester Checklist to prepare for your first day of classes at MATC. 


Contact the Enrollment Center at or (608) 246-6210.



Prospective program students, the information below reflects the basic requirements for students admitted for the 2020-2021 academic year. To learn more about Madison College, visit us.

Current program students (including newly admitted), go directly to your Degree Progress Report (also referred to as an Advising Report or Academic Requirements) to view:

  • Progress toward your specific requirements
  • Alternative (in lieu of) courses to meet specific requirements

If you have questions after reviewing your report, please see Advising Services.


There are currently no Transfer Partnerships for this program. Review our Transfer Opportunities page for information on all Madison College transfer options.


Earning your technical diploma in the Hospitality Assistant Program at Madison College prepares you for valuable work as a:

  • Host
  • Concierge

Find open jobs in this industry on Wisconsin TechConnecttm

Wisconsin TechConnect Connecting Skills with Jobs

  • Graduate Summary
    Graduate Report Summary Overview

    2017 2018
    Number of Program Graduates 8 10
    Number of Surveys Sent 7 10
    Number of Surveys Returned 4 8
    Percent of Surveys Returned 57.10% 80.00%
    Available for Employment 3 3
    Percent Available for Employment 100.00% 100.00%
    Not in Labor Market 1 5
    Percent Not in Labor Market 33.30% 166.70%
    Available for Employment

    2017 2018
    Graduates Employed 3 3
    Percent of Graduates Employed 100.00% 100.00%
    Employed in Related Occupation 1 2
    Percent Employed in Related Occupation 33.30% 66.70%
    Employed in Unrelated Occupation 2 1
    Percent Employed in Unrelated Occupation 66.70% 33.30%
    Employed - No Response 0 0
    Percent Employed - No Response 0.00% 0.00%
    Seeking Employment 0 0
    Percent Seeking Employment 0.00% 0.00%
    Reaction To Training at Madison College

    2017 2018
    Student satisfaction Mean (Out of 4) 4 3.3 0
    Number of Satisfaction Responses 3 3
    Very Satisfied 3 1
    Percent Very Satisfied 100.00% 33.30%
    Satisfied 0 2
    Percent Satisfied 0.00% 66.70%
    Unsatisfied 0 0
    Percent Unsatisfied 0.00% 0.00%
    Very Unsatisfied 0 0
    Percent Very Unsatisfied 0.00% 0.00%
    Primary Reason for Attending Madison College

    2017 2018
    Number of Primary Reason Responses 4 8
    Preparation for Getting a Job 0 0
    Percent Preparation for Getting a Job 0.00% 0.00%
    Career Change 0 0
    Percent Career Change 0.00% 0.00%
    Improvement of Existing Skills 1 0
    Percent Improvement of Existing Skills 25.00% 0.00%
    Preparation for Further Education 3 6
    Percent Preparation for Further Education 75.00% 75.00%
    Personal Interest 0 2
    Percent Personal Interest 0.00% 25.00%
    Other 0 0
    Percent Other 0.00% 0.00%
    When Employment was Obtained

    2017 2018
    Number of When Employment Obtained Responses 3 3
    Before Enrollment 1 2
    Percent Before Enrollment 33.30% 66.70%
    While Attending the College 2 1
    Percent While Attending the College 66.70% 33.30%
    After Training at the College 0 0
    Percent After Training at the College 0.00% 0.00%
    Location of Employment (related and unrelated)

    2017 2018
    Number of Employment Location Responses 3 3
    In College District 2 3
    Percent In College District 66.70% 100.00%
    In Wisconsin, Not in District 1 0
    Percent of In Wisconsin 33.30% 0.00%
    Outside of Wisconsin 0 0
    Percent Outside Wisconsin 0.00% 0.00%
    Employer Location Unknown 0 0
    Percent Location Unknown 0.00% 0.00%
    Salary Trend
    Salary Trend 2017 2018
    Full Time Employment (Related Job) Full Time Salary Count 1
    Average Monthly Wage $1,879
    Average Hourly Wage $10.93
    Average Work Hours per Week 38
    Part Time Employment (Related Job) Part Time Salary Count 1
    Average Hourly Wage $10.50
    Average Work Hours per Week 30
  • Graduate Employers
    Total Positions Open for academic year: 2018
    Wisconsin TechConnectTM Jobs* Madison Non-Madison
    Number of Full Time Positions Open
    Number of Part Time Positions Open
    Total Jobs
    Graduate Employers for academic year: 2018
    Employer(s) Job Title City** State*** Positions
    Holiday Inn Express Senior Guest Service Representative Verona
    UW - Madison Memorial Union Building Services Supervisor

    * - Wisconsin TechConnectTM jobs are posted through a statewide consortium operated and funded by all 16 of the technical colleges in Wisconsin.

    ** - Only cities outside of Madison will display.

    *** - Only states outside of Wisconsin will display.

    **** - If you have a position to post, please contact Career and Employment Services at


Related Programs

Flexible Learning Options

Out-of-state students can complete the Hospitality Assistant program completely online without paying out-of-state tuition.