Hospitality Assistant


Student Satisfaction

100% of our recent graduates report they are satisfied with their Madison College education.


Job Placement

Within six months of graduation.

Technical Diploma

Program Number: 301091

Credits: 9

Area of Study: Culinary, Hospitality and Fitness

Delivery Method:
100% Online*
Some Online / Some In Person*

Estimated Program Cost:

Tuition - $1,250.10
Materials/Supplemental Costs
Other Costs
Total Estimated Program Costs*:

The three courses in the Hospitality Assistant technical diploma at Madison College are designed for those interested in exploring career and education opportunities in the leisure service industry.   You will hone your skills in customer service and communication, learn about industry trends, and develop your writing skills while honing in on critical reading and thinking skills through the analysis of a variety of written assessments.

The hospitality and tourism field is the fastest growing industry in the world and the second largest industry in Wisconsin. One out of every 10 workers in Wisconsin is employed in the hospitality and tourism industry

Program Details    

Students in the Hospitality Assistant program attend part time.


To Apply

  • Visit MATC to learn more about the Madison College experience including campus tours and program open houses.

After Acceptance

Once you are admitted into your program, review the Start of Semester Checklist to prepare for your first day of classes at MATC. 


Contact the Enrollment Center at or (608) 246-6210.



Prospective program students, the information below reflects the basic requirements for students admitted for the 2021-2022 academic year. To learn more about Madison College, visit us.

Current program students (including newly admitted), go directly to your Degree Progress Report (also referred to as an Advising Report or Academic Requirements) to view:

  • Progress toward your specific requirements
  • Alternative (in lieu of) courses to meet specific requirements

If you have questions after reviewing your report, please see Advising Services.


There are currently no Transfer Partnerships for this program. Review our Transfer Opportunities page for information on all Madison College transfer options.


Earning your technical diploma in the Hospitality Assistant Program at Madison College prepares you for valuable work as a:

  • Host
  • Concierge

Find open jobs in this industry on Handshake

Handshake - matching highly-skilled students and alumni with jobs


  • Graduate Summary
    Graduate Report Summary Overview

    Number of Program Graduates81015
    Number of Surveys Sent71015
    Number of Surveys Returned4812
    Percent of Surveys Returned57.10%80.00%80.00%
    Available for Employment334
    Percent Available for Employment75.00%37.50%33.30%
    Not in Labor Market158
    Percent Not in Labor Market25.00%62.50%66.70%
    Available for Employment

    Graduates Employed332
    Percent of Graduates Employed100.00%100.00%50.00%
    Employed in Related Occupation121
    Percent Employed in Related Occupation33.30%66.70%50.00%
    Employed in Unrelated Occupation211
    Percent Employed in Unrelated Occupation66.70%33.30%50.00%
    Employed - No Response000
    Percent Employed - No Response0.00%0.00%0.00%
    Seeking Employment002
    Percent Seeking Employment0.00%0.00%50.00%
    Reaction To Training at Madison College

    Student satisfaction Mean (Out of 4)43.34
    Number of Satisfaction Responses334
    Very Satisfied (4)314
    Percent Very Satisfied100.00%33.30%100.00%
    Satisfied (3)020
    Percent Satisfied0.00%66.70%0.00%
    Unsatisfied (2)000
    Percent Unsatisfied0.00%0.00%0.00%
    Very Unsatisfed (1)000
    Percent Very Unsatisfied0.00%0.00%0.00%
    Primary Reason for Attending Madison College

    Number of Primary Reason Responses4812
    Preparation for Getting a Job001
    Percent Preparation for Getting a Job0.00%0.00%8.30%
    Career Change003
    Percent Career Change0.00%0.00%25.00%
    Improvement of Existing Skills100
    Percent Improvement of Existing Skills25.00%0.00%0.00%
    Preparation for Further Education368
    Percent Preparation for Further Education75.00%75.00%66.70%
    Personal Interest020
    Percent Personal Interest0.00%25.00%0.00%
    Percent Other0.00%0.00%0.00%
    When Employment was Obtained

    Number of When Employment Obtained Responses332
    Before Enrollment122
    Percent Before Enrollment33.30%66.70%100.00%
    While Attending the College210
    Percent While Attending the College66.70%33.30%0.00%
    After Training at the College000
    Percent After Training at the College0.00%0.00%0.00%
    Location of Employment (related and unrelated)

    Number of Employment Location Responses332
    In College District232
    Percent In College District66.70%100.00%100.00%
    In Wisconsin, Not in District100
    Percent of In Wisconsin33.30%0.00%0.00%
    Outside of Wisconsin000
    Percent Outside Wisconsin0.00%0.00%0.00%
    Employer Location Unknown000
    Percent Location Unknown0.00%0.00%0.00%
    Salary Trend
    Salary Trend201720182019
    Full Time Employment (Related Job)Full Time Salary Count1
    Average Monthly Wage$1,879
    Average Hourly Wage$10.93
    Average Work Hours per Week38
    Part Time Employment (Related Job)Part Time Salary Count1
    Average Hourly Wage$10.50
    Average Work Hours per Week30
  • Graduate Employers
    Graduate Employers for academic year: 2019
    Employer(s) Job Title City* State** Positions
    Frank Productions Event Staff

    * - Only cities outside of Madison will display.

    ** - Only states outside of Wisconsin will display.

    *** - If you have a position to post, please contact Career and Employment Services at

Related Programs

Flexible Learning Options

Out-of-state students can complete the Hospitality Assistant program completely online without paying out-of-state tuition.