Hospitality Assistant


Student Satisfaction

99% of our recent graduates report they are satisfied with their Madison College education.


Job Placement

Within six months of graduation.


Recent Graduates

There are 15 recent graduates of this Madison College program.

Technical Diploma

Program Number: 301091

Credits: 9

Area of Study: Culinary, Hospitality and Fitness

Delivery Method:
100% Online*
Some Online / Some In Person*

Estimated Program Cost:

Tuition - $1,269.00
Materials/Supplemental Costs
Other Costs
Total Estimated Program Costs*:

The three courses in the Hospitality Assistant technical diploma at Madison College are designed for those interested in exploring career and education opportunities in the leisure service industry.   You will hone your skills in customer service and communication, learn about industry trends, and develop your writing skills while honing in on critical reading and thinking skills through the analysis of a variety of written assessments.

The hospitality and tourism field is the fastest growing industry in the world and the second largest industry in Wisconsin. One out of every 10 workers in Wisconsin is employed in the hospitality and tourism industry

Program Details    

Students in the Hospitality Assistant program attend part time.


To Apply

  • Visit MATC to learn more about the Madison College experience including campus tours and program open houses.

After Acceptance

Once you are admitted into your program, review the Start of Semester Checklist to prepare for your first day of classes at MATC. 


Contact the Enrollment Center at or (608) 246-6210.



Prospective program students, the information below reflects the basic requirements for students admitted for the 2021-2022 academic year. To learn more about Madison College, visit us.

Current and newly admitted program students, go directly to your Degree Progress Report to view:

  • Progress toward your specific requirements
  • Alternative (in lieu of) courses to meet specific requirements

If you have questions after reviewing your degree progress report (advisement report), please see Advising Services.


There are currently no Transfer Partnerships for this program. Review our Transfer Opportunities page for information on all Madison College transfer options.


Earning your technical diploma in the Hospitality Assistant Program at Madison College prepares you for valuable work as a:

  • Host
  • Concierge

Find open jobs in this industry on Handshake

Handshake - matching highly-skilled students and alumni with jobs


  • Graduate Summary
    Graduate Report Summary Overview

    Number of Program Graduates101515
    Number of Surveys Sent101515
    Number of Surveys Returned8123
    Percent of Surveys Returned80.0%80.0%20.0%
    Available for Employment343
    Percent Available for Employment100.0%100.0%100.0%
    Not in Labor Market580
    Percent Not in Labor Market166.7%200.0%0.0%
    Available for Employment

    Graduates Employed323
    Percent of Graduates Employed100.0%50.0%100.0%
    Employed in Related Occupation211
    Percent Employed in Related Occupation66.7%50.0%33.3%
    Employed in Unrelated Occupation111
    Percent Employed in Unrelated Occupation33.3%50.0%33.3%
    Employed - No Response001
    Percent Employed - No Response0.0%0.0%33.3%
    Seeking Employment020
    Percent Seeking Employment0.0%50.0%0.0%
    Reaction To Training at Madison College

    Student satisfaction Mean (Out of 4)3.343.3
    Number of Satisfaction Responses343
    Very Satisfied (4)141
    Percent Very Satisfied33.3%100.0%33.3%
    Satisfied (3)202
    Percent Satisfied66.7%0.0%66.7%
    Unsatisfied (2)000
    Percent Unsatisfied0.0%0.0%0.0%
    Very Unsatisfed (1)000
    Percent Very Unsatisfied0.0%0.0%0.0%
    Primary Reason for Attending Madison College

    Number of Primary Reason Responses8123
    Preparation for Getting a Job011
    Percent Preparation for Getting a Job0.0%8.3%33.3%
    Career Change030
    Percent Career Change0.0%25.0%0.0%
    Improvement of Existing Skills001
    Percent Improvement of Existing Skills0.0%0.0%33.3%
    Preparation for Further Education681
    Percent Preparation for Further Education75.0%66.7%33.3%
    Personal Interest200
    Percent Personal Interest25.0%0.0%0.0%
    Percent Other0.0%0.0%0.0%
    When Employment was Obtained

    Number of When Employment Obtained Responses322
    Before Enrollment222
    Percent Before Enrollment66.7%100.0%100.0%
    While Attending the College100
    Percent While Attending the College33.3%0.0%0.0%
    After Training at the College000
    Percent After Training at the College0.0%0.0%0.0%
    Location of Employment (related and unrelated)

    Number of Employment Location Responses323
    In College District323
    Percent In College District100.0%100.0%100.0%
    In Wisconsin, Not in District000
    Percent of In Wisconsin0.0%0.0%0.0%
    Outside of Wisconsin000
    Percent Outside Wisconsin0.0%0.0%0.0%
    Employer Location Unknown000
    Percent Location Unknown0.0%0.0%0.0%
    Salary Trend
    Salary Trend201820192020
    Full Time Employment (Related Job)Full Time Salary Count1
    Average Monthly Wage$1,879
    Average Hourly Wage$10.93
    Average Work Hours per Week38.0
    Part Time Employment (Related Job)Part Time Salary Count1
    Average Hourly Wage$10.50
    Average Work Hours per Week30.0
  • Graduate Employers
    Graduate Employers for academic year: 2019
    Employer(s) Job Title City* State** Positions
    Frank Productions Event Staff

    * - Only cities outside of Madison will display.

    ** - Only states outside of Wisconsin will display.

    *** - If you have a position to post, please contact Career and Employment Services at

Related Programs

Flexible Learning Options

Out-of-state students can complete the Hospitality Assistant program completely online without paying out-of-state tuition.