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Hospitality Management
Program Number: 101092
Your Degree: Associate Degree
Estimated Time to Complete: 61 Credits | Finish degree in 2 years
Delivery Method: 100% Online, Some Online/Some In Person
Area of Study: Culinary, Hospitality and Fitness
Estimated Program Cost: $11,328.07
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  • Program Overview

    The Hospitality Management program at Madison College will propel you to the next level in the hospitality industry. Hospitality is the fastest growing industry in the world and the second largest industry in Wisconsin. This program is designed to increase your skills in:

    • Leadership
    • Problem-solving
    • Communications
    • Cost control
    • Motivation
    • Team-building
    • Human relations
    • Life skills 

    Through a combination of classroom and on-the-job experiences, you will learn about:

    • Lodging
    • Foodservice
    • Resort operation
    • Sports facility operation
    • Tourism marketing
    • Special events
    • Meetings and conventions

    Program Details

    Students in the Hospitality Management program can attend full or part-time.

    Hospitality Management classes may be offered at the Madison College Truax campus.

    Your Advantages at Madison College

    • Participate in flexible, interactive programs that fit your busy life.
    • Gain a strong understanding of the hospitality industry and be prepared to take on roles with hotels, restaurants, sports venues, casinos, travel and tourism, the food and beverage industry, and more!
    • Learn from experienced and credited instructors with real-world hospitality experience.
    • Experience life as a 'hospitalitarian' as you complete your on-site internship.
    • Earn credit for prior learning through transfer credits, certifications, challenge exams, and experiential credit.
    • Obtain additional diploma credentials by completing earn-as-you-go career pathway credits.
    • Build relevant, marketable skills as you explore the core outcomes of our program.
    • Set yourself apart and make Madison College part of your story today!

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    Careers in Hospitality

    Earning your associate degree in the Hospitality Management Program at Madison College prepares you for valuable work as:

    • Restaurant Manager
    • Assistant Food and Beverage Manager
    • Hotel Front Office Manager
    • Hotel Executive Housekeeper
    • Hotel Sales Manager 
    • Meeting Planner

    With additional education and/or experience, graduates may find employment as:

    • Association Executive
    • Department Head
    • Regional Manager
    • District Manager
    • Director

    One out of every 10 workers in Wisconsin is employed in the hospitality and tourism industry. Career opportunities are limitless; however, the expectation for the greatest growth is in management and supervisory positions.

    Disney College Program

    Earn a semester of credit by living, working, and learning at Walt Disney World with Mickey Mouse and his friends. Students can register for and receive up to 12 Madison College credits while participating in the Disney World College Program. 

  • Program Courses

    Here's a sample course sequence that shows how classes for full-time students are typically organized by semester. 

    Once you're admitted, your full curriculum and sequence—including any pre-requisites—is defined in your Degree Progress Report.

    First Semester
    10-106-100
    Mindset for Success
    Designed to foster the attitudes and skills that can inspire and empower you throughout your career regardless of your chosen path. Develop and improve skills in creativity, ambition, critical thinking, innovation, opportunistic thinking, and teamwork through experiential and problem-solving approaches. Become an engaged workplace contributor and develop a workforce-ready mindset.
    3 credits
    10-106-168
    Microsoft Office for Business Applications
    Learn basic features of Excel, Word, PowerPoint, and Outlook using Microsoft Office 365. Explore Excel to create workbooks, write formulas & functions, manage data, and produce charts & graphs. Discover how Word can automatically generate footnotes, insert citations, and create a bibliography. Create presentations through PowerPoint focusing on layout and design elements. Manage email and calendar using Outlook. Students must have file management skills including saving, organizing, and retrieving files.
    3 credits
    10-109-101
    Exploring Hospitality
    Introduces new students to the broad spectrum of the leisure services industry. Typical career areas include food service, lodging, travel/tourism, and recreation. The course explores educational options and program career opportunities as well as historical and operational perspectives of the career areas mentioned.
    3 credits
    10-145-123
    Leading Your Life with Emotional Intelligence
    Explore the history and research, as well as the different components of emotional intelligence that affect all aspects of your life. Learn how our emotions drive learning, decision-making, creativity, relationships and mental health. Develop strategies to help you build cooperative relationships, handle difficult situations, and create energy and enthusiasm to foster meaningful change in your personal and professional life. Create an action plan to improve and strengthen your emotional intelligence as well as experiment with techniques that facilitate working with others of varying emotional backgrounds and competency levels.
    3 credits
    10-801-195
    Written Communication
    Develops workplace writing skills which include prewriting, drafting, revising, and editing. A variety of writing assignments are designed to help the learner analyze audience and purpose, research and organize ideas, and format and design documents based on workplace subject matter and content.
    3 credits
    Second Semester
    10-104-102
    Marketing Principles
    Explore the dynamic and engaging world of marketing where creativity meets strategy. This course dives into the four key principles: Product, Price, Place, and Promotion. Students will uncover how marketing shapes business through topics like target markets, consumer behavior, product development, pricing strategies, distribution channels, and innovative promotions.
    3 credits
    10-106-112
    Event Planning & Coordination
    Learn to plan and coordinate business meetings and events using event management processes such as goal setting, developing objectives, planning and implementation of event logistics, facility set up, and follow-up activities.
    3 credits
    10-109-136
    Hospitality Law
    A preventive approach to the laws and liabilities, as well as responsibilities of owners/operators of hotels, restaurants and travel facilities. Reviews precedent-setting court decisions, legal fundamentals, negligence doctrines, civil rights issues and the relationship between providers and the guests/clients.
    3 credits
    10-801-196
    Oral/Interpersonal Communication
    Focuses on developing effective listening techniques and verbal and nonverbal communication skills through oral presentation, group activity, and other projects. The study of self, conflict, and cultural contexts will be explored, as well as their impact on communication.
    3 credits
    10-804-123
    Math with Business Applications
    This course integrates algebraic concepts, proportions, percents, simple interest, compound interest, annuities, and basic statistics with business/consumer scenarios. It also applies math concepts to the purchasing/buying and selling processes.
    3 credits
    Third Semester (Summer)
    10-109-157
    Hospitality Internship
    Provides on-the-job field experience required for graduation from the program. Requirements include fifteen hours per week of work experience, a written report analyzing four major management responsibilities, and a professional oral presentation of the written report.
    2 credits
    Fourth Semester
    10-104-114
    Social Media Marketing
    This course provides an overview of the impact of social media technologies on marketing strategies. Current social media tools/platforms and their business applications, strategy insights, creative, and ethics will be covered along with the development of a social media marketing plan.
    3 credits
    10-109-131
    Rooms Division Operation
    Investigates the organization, performance and evaluation of the rooms division of a lodging facility (front desk, reservations, housekeeping and telephone systems) as essential components of operational success and guest satisfaction.
    3 credits
    Elective
    3 credits
    10-116-145
    Introduction to Human Resources
    This course explores the basics of human management including strategic human resource planning, issues in human resources, planning, equal employee opportunity, analyzing and staffing jobs, training and development, and global and international employment.
    3 credits
    10-809-199
    Psychology Of Human Relations
    This course explores the relationship between general psychological principles and our everyday lives. Students are given the opportunity to achieve a deepened sense of awareness of themselves and others. This understanding is applied to human relations at home and on the job.
    3 credits
    Fifth Semester
    10-106-164
    Customer Contact Skills
    Develop a foundation in customer service knowledge and skills through inquiry and analysis of internal and external customers, verbal and nonverbal communication, listening techniques, critical thinking and problem-solving, as well as adding value to customer service interactions. Focus on the impact of technology on customer service, analyze service breakdowns and recovery, examine customer loyalty programs, and explore the diverse customer base within our global economy.
    2 credits
    10-109-125
    Hospitality Leadership
    Introduces theories, principles and practical application of management skills in the hospitality and tourism industry. Students analyze their current skills and develop a personal management philosophy appropriate to the service industry.
    3 credits
    10-109-134
    Revenue Management
    Distinguishing between tactical and strategic revenue management, this course will explore foundational aspects of revenue management and develop a strategic revenue management focus by exploring current challenges for revenue managers, big data and market intelligence, the role of social media on revenue management and new market segmentation approaches.
    3 credits
    10-809-172
    Introduction to Diversity Studies
    This course introduces the study of diversity from a local to a global perspective using a holistic, interdisciplinary approach that encourages exploration and prepares students to work in a diverse environment. The course introduces basic diversity concepts, examines the impact of bias and power differentials among groups, explores the use of culturally responsive communication strategies, and compares forces that shape diversity in an international context.
    3 credits
    Elective
    3 credits
    Recommended Electives
    10-145-131
    Mastering Mindfulness: The Power of Living in the Present
    Build skills to create closer connections with others. Examine the importance of savoring in everyday life. Develop active listening skills to build more fulfilling relationships. Apply techniques for living more mindfully.
    1 credit
    10-145-132
    Mastering Mindfulness: Pathway to Personal Development
    Students will use one’s strengths to increase overall well-being, examine the connection between one’s mind and body, design a plan to live a more meaningful, present life, and create positive habits that assist in coping with life’s challenges.
    1 credit
    10-145-133
    Mastering Mindfulness: Strength and Self-Reflection
    Students will learn about the power of gratitude, create strategies to build an optimistic mindset, develop mechanisms to increase resilience, and discover the positive impact of forgiveness.
    1 credit
    10-145-120
    Global Entrepreneurship
    This course introduces an entrepreneurial mindset philosophy focused on the critical skills and personal qualities essential to a successful global business. Course Objectives: 1. To help students learn how to analyze opportunities for global entrepreneurship 2. To familiarize students with the issues and challenges facing global entrepreneurs. 3. Apply your existing entrepreneurial skills into a global context with an experience studying "global" organizations. 4. To familiarize students with the power of networks while working globally.
    3 credits
    10-145-117
    Introduction to Entrepreneurship
    Dreaming of starting your own business? This course is designed to inspire and nurture the entrepreneurial spirit. Students will examine the entrepreneurial process and characteristics of successful entrepreneurs, how to identify and evaluate entrepreneurial opportunities, and the critical elements of an effective business plan -- including management, marketing, and financial data. So whether you dream of a new business, or have a plan that needs further development, this course can help you reach your goals.
    3 credits
    10-102-135
    Project Management Fundamentals
    Develop skills to manage a project from start to finish through teamwork. Class topics include project acceptance; defining, planning, scheduling, leading, monitoring, and controlling projects; and project closeout. Apply skills, both as a participant and a project leader, in case studies and group projects, using tools such as Microsoft Project, templates, charters, Gantt charts, critical paths, milestones, risk control and prioritization.
    3 credits
    10-102-134
    Introduction to Business
    Explore concepts related to business strategy, marketing, operations, finance, and corporate culture, as well as their interrelationship within the organization. Expand understanding through case studies and a computer business simulation. Recognize the role of small businesses and their participation in international markets. Use an Ethics framework, further explored in upper-level Program classes, to promote and enforce ethical behavior.
    3 credits
    10-104-126
    Introduction to Public Relations
    Public Relations is a strategic communication process that builds relationships between organizations and their publics. This course will focus on basic PR communication plans that marketers can implement to build a favorable public image. Emphasis is given to press releases (traditional and social), press kits, online reputation management and crisis communication, digital press rooms and SEO, media pitches, and social responsibility and community relations.
    3 credits
    10-104-169
    Digital Marketing
    This introductory course is designed to acquaint students with the basic foundations of digital marketing as part of a strategic marketing plan. Emphasis is to search engine optimization (SEO), search engine marketing (SEM), social media, website marketing, and email marketing strategy with content development. The course also examines consumer trust, legal and ethical issues, and future trends in digital including the role of AI in digital marketing. Prepare for SEO certification exam.
    3 credits
    10-145-105
    Operations Management
    Small business management strategies are applied to policies and operations. Included are applications to budgeting, marketing potentials, forecasting, layout, staffing, work flow, scheduling, and general business decisions. E-commerce is also explored.
    3 credits
    10-106-231
    Business Presentations and Publications
    Explore key graphic design principles and best practices for designing and presenting. Using Microsoft PowerPoint, incorporate graphics, SmartArt, icons, multimedia elements, charts, and tables to engage your audience. Add transitions and professional animations. Work with the Slide Master to fully customize presentations. Develop eye-catching handouts, flyers, social media posts, and presentations using free online graphic design tools such as Canva. Prerequisite: Windows competency, including solid file management skills. This course uses Microsoft Office PowerPoint and Canva.
    3 credits
    10-103-120
    Digital Learning Foundations
    Introduces essential digital tools and resources at Madison College. Students will explore the student homepage and key support resources, navigate important features within Brightspace, develop skills in digital file management using File Explorer/Finder and OneDrive, download and utilize Microsoft 365 applications and web conferencing tools, and conclude with an introduction to the role of AI in their educational journey.
    1 credit

  • How to Apply

    To Apply

    Earning a degree is a great way to advance your career development opportunities, so apply today!

    If you are an international student and want to apply to Madison College, or transfer your F-1 student visa here, check program availability and then complete the International Admission Process.

    Note: It is recommended to only apply for a semester that has already started if you are currently enrolled in classes, or you have verified that classes are still available for that semester.

    Application Dates

    Fall 2026

    • Application open
    • Application completion deadline is November 15, 2026

    Spring 2027

    • Application open
    • Application completion deadline is April 15, 2027

    Summer 2027

    • Application available on September 15, 2026
    • Application completion deadline is July 15, 2027

    Fall 2027

    • Application available on October 15, 2026
    • Application completion deadline is August 31, 2027

    Admission Requirements

    All materials must be submitted by the application deadline.

    1. Admission Application

    The online application allows you to save your work as you complete it and ensures fast, secure delivery to our office.

    2. Education Completion

    Submit official transcripts from the institutions you attended that indicate one of the following:

    • High school completion (current high school seniors may submit an in-progress transcript)
    • GED/HSED completion
    • College transcript or Madison College experience showing:
      • Completion of an associate degree or higher, or
      • At least 30 credits completed with a minimum GPA of 2.0 on a 4-point scale
        • The credits must be completed at a single college and cannot be combined with other transcripts
        • Any transfer credit listed on a transcript does not count toward the 30-credit minimum
        • Credits completed at Madison College are evaluated and do not require a transcript

    All high school and/or college transcripts are recommended to be submitted for Credit for Prior Learning evaluation.

    Additional Notes

    Individual courses may have prerequisites to enroll. Admission into a certificate or waiting list does not guarantee eligibility to enroll in courses. See the Curriculum section for the list of courses for the certificate. 

    Questions?

    Contact the Enrollment Center at EnrollmentServices@madisoncollege.edu or 608.246.6210.

    apply for admission

    Get Started!

    Apply to Madison College and take the first step towards your Hospitality Management career.

    It's Free to Apply

  • Transfer Opportunities

    UW System Schools

    UW Oshkosh
    The terms of the B.S in Leadership & Org Studies agreement are limited to students who complete selective A.A.S or A.A.A. degrees and are admitted to the Organizational Studies emphasis at UW-Oshkosh. Students must have a cumulative GPA of 2.5 or higher
    UW Stout
    This program-to-program articulation agreement between UW-Stout and Madison College allows the opportunity for Madison College students who have earned the Associate Degree in Hospitality Management, to receive guaranteed admission and be awarded 55 credits upon entry to University of Wisconsin-Stout and the Hotel Restaurant Tourism Management (HRTM) program at a junior level standing. Some special consideration include: • Students must complete the entire sending program and meet the receiving institution’s admission requirements for the agreement to apply. • The receiving institution will apply 55 of the 61 credits from the sending program. A total of 65 credits remain to complete the receiving program.

    Wisconsin Private Schools

    Lakeland University
    Student who earn an Associate Degree from Madison College can transfer a minimum of 60 credits and a maximum of 72 credits to Lakeland College to be applied to the requirements of the Bachelor of Arts or Bachelor of Sciences degree.
    Milwaukee School of Engineering
    Completion of an A.A.S. Degree at Madison College after 2018, and meeting admission requirements for the Rader School of Business (RSOB) at the Milwaukee School of Engineering (MSOE) can earn a B.B.A degree in Technical Sales at MSOE.

    Out-of-State Schools

    Franklin University
    Franklin University will guarantee acceptance of Madison College graduates with an AA, AS, or AAS. Madison College graduates will have junior standing at Franklin University and may transfer up to 94 additional credits toward their baccalaureate degree.

  • Career Outcomes

    After completing the Hospitality Management program at Madison Area Technical College, you will be able to:

    • Plan the operations within a hospitality organization.
    • Organize hospitality resources to achieve the goals of the organization.
    • Direct individuals and/or processes to meet organizational goals.
    • Control hospitality processes/procedures.

    • Graduate Summary

      Graduate Report Summary Overview

      		202320242025
      Number of Program Graduates769
      Number of Surveys Sent769
      Number of Surveys Returned126
      Percent of Surveys Returned
      Available for Employment116
      Percent Available for Employment100.0%50.0%100.0%
      Not in Labor Market
      Percent Not in Labor Market0.0%50.0%0.0%
      Available for Employment

      		202320242025
      Graduates Employed115
      Percent of Graduates Employed100.0%100.0%83.3%
      Employed in Related Occupation114
      Percent Employed in Related Occupation100.0%100.0%80.0%
      Employed in Unrelated Occupation001
      Percent Employed in Unrelated Occupation0.0%0.0%20.0%
      Employed - No Response000
      Percent Employed - No Response0.0%0.0%0.0%
      Seeking Employment001
      Percent Seeking Employment0.0%0.0%16.7%
      Reaction To Training at Madison College

      		202320242025
      Student satisfaction Mean (Out of 4)33.53.7
      Number of Satisfaction Responses126
      Very Satisfied (4)014
      Percent Very Satisfied0.0%50.0%66.7%
      Satisfied (3)112
      Percent Satisfied100.0%50.0%33.3%
      Unsatisfied (2)000
      Percent Unsatisfied0.0%0.0%0.0%
      Very Unsatisfied (1)
      Percent Very Unsatisfied0.0%0.0%0.0%
      Primary Reason for Attending Madison College

      		202320242025
      Number of Primary Reason Responses126
      Preparation for Getting a Job101
      Percent Preparation for Getting a Job100.0%0.0%16.7%
      Career Change000
      Percent Career Change0.0%0.0%0.0%
      Improvement of Existing Skills025
      Percent Improvement of Existing Skills0.0%100.0%83.3%
      Preparation for Further Education000
      Percent Preparation for Further Education0.0%0.0%0.0%
      Personal Interest000
      Percent Personal Interest0.0%0.0%0.0%
      Other000
      Percent Other0.0%0.0%0.0%
      When Employment was Obtained

      		202320242025
      Number of When Employment Obtained Responses115
      Before Enrollment102
      Percent Before Enrollment100.0%0.0%40.0%
      While Attending the College010
      Percent While Attending the College0.0%100.0%0.0%
      After Training at the College003
      Percent After Training at the College0.0%0.0%60.0%
      Location of Employment (related and unrelated)

      		202320242025
      Number of Employment Location Responses115
      In College District114
      Percent In College District100.0%100.0%80.0%
      In Wisconsin, Not in District001
      Percent of In Wisconsin0.0%0.0%20.0%
      Outside of Wisconsin000
      Percent Outside Wisconsin0.0%0.0%0.0%
      Employer Location Unknown000
      Percent Location Unknown0.0%0.0%0.0%
      Salary Trend
      Salary Trend202320242025
      Full Time Employment (Related Job)Full Time Salary Count113
      Average Monthly Wage$344$3,784$3,411
      Average Hourly Wage$2.00$22.00$19.83
      Average Work Hours per Week40.050.045.0
      Part Time Employment (Related Job)Part Time Salary Count1
      Average Hourly Wage$29.00
      Average Work Hours per Week30.0

    • Graduate Employers

      Graduate Employers for academic year: 2025
      Employer(s)Job TitleCity*State**Positions
      Aperture HotelsSales Coordinator
      Enterprise Rent-A-CarManagement Trainee
      Lake Geneva Ziplines and AdventuresManagerLake Geneva
      Tempest Oyster BarServer

      * - Only cities outside of Madison will display.

      ** - Only states outside of Wisconsin will display.

      *** - If you have a position to post, please contact Career and Employment Services at jobpostings@madisoncollege.edu

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