Professional Development Classes
During this virtual lunch and learn series, you will have the opportunity to experience a variety of different leadership topics. The series consists of 10 different topics. Topic include Preventing Burnout - Self-care and Self-awareness Focus, Preventing Burnout – Team Focus, Leading Across Generations, Transitioning from Peer to a Leader, Change Management & Rooms of Change, Bringing New Employees into the Organization, Workplace Resilience, Colors Personality, The Art of Active Listening and Crucial Conversations. You are welcome to sign up for the topics you are interested in.
Online Live, ongoing through 3/28, Friday, 11:30 AM-12:30 PM Instructor: Mary Bjorklund
As an overall collaboration of (standard) leadership resources and practices, the essentials of leadership addresses the practical behaviors and experiences associated with leading individuals and teams in day-to-day operational functions. The essentials serve as the foundation for more advanced applications of leadership practices, incorporating the various styles of leadership, applications of appropriate leadership traits, and the flexibility necessary to recognize the individual needs and talents of the leader and his/her reporting domain.
#66739, Online Live, 1/29, Wednesday, 12:30-4 PM Instructor: Tim Glaeser
People are the most dynamic and complex aspect of any workplace, and successfully managing interpersonal relationships is one of the most challenging, yet essential, skills for leaders. This engaging and interactive session is designed to help you navigate the diverse personalities in your work environment with confidence and understanding. By fostering awareness of individual differences, you can create a more tolerant, harmonious, and productive workplace. Key Takeaways: Understand Personality Types, Enhance Team Dynamics, and Practical Management Tips.
#67927, Online Live, 2/13, Thursday, 11 AM-12:30 PM Instructor: Amy Johnson
Dive into the core of the National Electrical Code (NEC) with this hands-on, practical two part course! Designed to guide you through the complexities of the NEC, this class breaks down each chapter, making it easier to understand the code’s layout and purpose. You’ll gain insights into specific requirements, work through real-world applications, and sharpen your skills with practice quizzes that reinforce key concepts. With dedicated Q&A sessions in every class, this course is perfect for anyone looking to strengthen their understanding of the 2017 NEC. Join us to build confidence and expertise in electrical code compliance!
#67835, Reedsburg Campus, 2/19-4/2, Wednesday, 5:30-8 PM Instructor: Michael Thill
This course demonstrates how wellness is at the core of all successful leadership. Each week we’ll explore a new area of wellness, observe how it shows up in common workplace situations, practice implementing new tools to improve leadership skills, receive coaching to help navigate challenges and better understand the significance of wellness in leadership. Throughout the process you’ll learn how to become more present, better support yourself and those you lead, navigate challenging employee matters with increased ease and confidence and develop an employee leadership relationship that is based on mutual respect and teamwork.
#67153, Online Live, 2/26-4/9, Wednesday, 11:30 AM-12:30 PM Instructor: Mary Okon
Learn strategies and techniques to offer exceptional and effective customer service. Learn to deal with difficult situations as well as with difficult customers and how to handle difficult conversations. Gain a better understanding of why others act as they do and develop improved responses to help de-escalate awkward and difficult situations. Learn to anticipate responses and outcomes and how to propose appropriate solutions, fix bad customer experiences, and conduct proper follow-up.
#67159, Online Live, 3/11, Tuesday, 5:30-9 PM Instructor: Brent Kyzer-McHenry
Enhance Your Leaderships Skills and Performance. The Madison College Leadership Academy will help you understand human behavior, improve productivity and manage relationships effectively at all levels of your organization. Learn how to address challenges and find opportunities with practical tools and strategies you can apply right away. The Academy consists of eleven leadership topics.
#67177 and #67179, Reedsburg Campus, 4/2-5/7, Wednesday, 8 AM-4 PM Instructor: TBD
This course is an introduction to welding technology. Instruction will include arc, wire feed, oxyacetylene welding, oxy-fuel cutting, plasma ore cutting, soldering, Tig welding, safe equipment operation, and introduction to metal lathes, milling machines, and drill presses.
#67009, Reedsburg High School, 4/8-5/13 Tuesday, 6-9 PM Instructor: David Anliker
Learn the fundamental differences between the top social media platforms, and how to identify the best ones for your business. Learn how to create an effective social media strategy and content, including running social media ads. Students will go through the process to create their own impactful social media plan.
#66793, Online Live, 4/26 and 5/3, Saturday, 9-11 AM Instructor: Kara Hanninen
Basic Life Support Provider CPR is designed to provide a wide variety of healthcare professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED, and relieve choking in a safe, timely and effective manner.
Future offerings will be posted here.
Step into a safer, more respectful workplace with this essential course on bullying and harassment. Discover the key differences between these behaviors, the legal protections available, and the roles and responsibilities every employee and leader holds in preventing a hostile work environment. Gain practical steps you can take if harassment happens to you, and learn how to be a proactive ally in creating a healthy, positive workplace.
Unlock the power of emotional intelligence (EQ) and transform the way you lead, collaborate, and succeed in the workplace. In this engaging course, you’ll dive into the four core competencies of EQ and discover actionable strategies to improve communication, build stronger relationships, and foster a positive work environment.
Every interaction with a customer is an opportunity to leave a lasting impression. In "Moments of Truth," we explore the key touchpoints where customer perceptions are formed and loyalty is won or lost. This course delves into understanding customer journeys, identifying critical moments that impact brand perception, and designing memorable, positive interactions. Perfect for professionals in customer service, marketing, and sales, this course will equip you with the skills and insights needed to turn everyday interactions into extraordinary experiences.
Good teams become great when members trust each other enough to prioritize ‘we’ over ‘me.’ Without trust, teamwork crumbles into doubt, low effort, and endless conflict. This course dives into the power of trust, guiding you to build positive, productive relationships with your superiors, peers, and direct reports. You’ll explore the 3 C’s and 5 Waves of Trust, learn to rebuild trust, and discover the impact of high-trust environments on team success.