What to do when a computer crashes? Most of us panic. You go to work, fix the problem and tell us to back it up next time.
IT-Service Center Technician Image of Student
IT-Service Center Technician
Program Number: 611541PATH
Your Degree:
Career Pathway Certificate
Area of Study:
Information Technology
Delivery Method:
100% In Person
Some Online/Some In Person
Estimated Time to Complete:
6 Credits | Finish in 1 semester
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  • Program Overview

    The IT-Service Center Technician Certificate from Madison College provides instruction for information systems professionals and programming students in the areas of computer software and communications. Topics covered include installation, maintenance and troubleshooting of operating systems and software. Students will also cover the configuration of devices to connect to an existing network as well as understand the fundamentals of exchanging data between end points.

    Program Details

    Students earning Madison College’s IT-Service Center Technician Certificate may attend part time.

    IT-Service Center Technician classes may be offered at these Madison College campuses:

    • Madison - Truax


    IT-Service Center Technician graduates from Madison College are ready for a range of professional positions in the field of IT-Systems Administration including: 

    • PC Support Technician


  • Curriculum and Experience

    Prospective program students, the information below reflects the basic requirements for students admitted for the 2024-2025 academic year. To learn more about Madison College, visit us.

    Current and newly admitted program students, go directly to your Degree Progress Report to view:

    • Progress toward your specific requirements
    • Alternative (in lieu of) courses to meet specific requirements

    If you have questions after reviewing your degree progress report (advisement report), please see Advising Services.

    Required Courses
    3 credits
    3 credits
  • Admission

    Earning a certificate is a great way to expand your skill set, and it adds professionalism to a resume. Applications are always open, so apply today!

    To Apply

    There are no admission requirements for this certificate, simply submit your application by the deadline for each term.

    International students who wish to apply for, maintain, or transfer their F-1 student visa status to Madison College are required to complete the International Admission Process.

    Fall Application Dates

    • Application open
    • Application completion deadline is October 15, 2024

    Spring Application Dates

    • Application available on September 15, 2024
    • Application completion deadline is March 15, 2025

    Additional Notes

    • Certificate programs are not eligible for financial aid
    • Class capacity is limited and is available on a first come, first served basis
    • Students who have already completed the certificate coursework at the time of application will receive the certificate diploma at the end of the term of application

    After Acceptance

    Once you are admitted into your program, review the Start of Semester Checklist to prepare for your first day of classes at Madison College. 


    Contact the Enrollment Center at EnrollmentServices@madisoncollege.edu or 608.246.6210.

    apply for admission

    Get Started!

    Apply to Madison College and take the first step towards your IT-Service Center Technician career.

    It's Free to Apply

  • Career Outcomes

    After completing the IT- Service Center Technician program at Madison Area Technical College, you will be able to do:

    • ​Network troubleshooting
Ready to get started?
Your first step is to apply to Madison College. It's easy and free to apply, so get started today!
Contact the School of Technologies and Trades

Madison Truax Campus
Main Building, A2105

1701 Wright Street
Madison, Wisconsin 53704



Tuesday and Wednesday: 8:00 am - 4:30 pm
Monday, Thursday, Friday: 8:00 am - 4:30 pm (phone or email only)