Contact

Financial Aid Office


Truax A1000
Enrollment Center
1701 Wright Street
Madison WI 53704

CALL: (608) 246-6170
FAX: (608) 243-4245
Email

closure notice:

All services will be closed on Saturday, Sept. 3 - Monday, Sept. 5 in observance of Labor Day. Regular service hours will resume on Tuesday, Sept. 6.

HOURS:

Extended service hours will be offered on Saturday, Aug. 27 from 9 a.m. - 1 p.m. and on Monday, Aug. 29 - Thursday, Sept. 1 until 6 p.m. Regular service hours will resume on Friday, Sept. 2.

10-minute appointments are available. 

Phone
Monday - Tuesday: 8 a.m. - 6 p.m. 
Wednesday - Thursday: 8 a.m. - 4:30 p.m. 
Friday: 9:30 a.m. - 4:30 p.m.  

In-person
Monday - Thursday: 8:15 a.m. - 4 p.m. 
Friday: 9:30 a.m. - 4 p.m.

Return of Financial Aid

Federal financial aid is referred to as “Title IV funds.” These funds are awarded to you for a given semester based on the assumption that you will attend all scheduled classes. If you do not complete all scheduled classes, the Financial Aid Office is required to calculate the amount of financial aid that you actually earned in a process called Return of Title IV. This process is separate from Madison College’s state approved policy on tuition refunds.

  • Types of Aid to Recalculate

    The following federal aid funds may be affected if you withdraw, drop, stop attending, or never attend all of your classes.

    • Direct Unsubsidized & Subsidized Loans
    • Direct Parent PLUS Loans
    • Pell Grants
    • SEOG Grants
  • Reasons for Recalculating

    A Return of Title IV calculation must be performed for any of your classes that you:

    • have officially withdrawn from.
    • dropped within the refund period.
    • stopped attending and were unofficially withdrawn (grade of F with date of last attendance).
    • never attended.

    Note: If you are decreasing enrollment but completing at least one class in the semester, be sure to understand enrollment status and how this situation impacts to your financial aid.

  • Recalculation Process

    A hold will be placed on your account if you received a financial aid disbursement for the semester and we are required to recalculate your financial aid. This hold will prevent you from accessing certain services until the recalculation is complete. This process may take up to 30 days from when the hold is placed on your account. Once the process is completed, you will receive a letter from Madison College that explains the calculation and the outcome.

  • Possible Outcomes

    After Financial Aid Disbursed

    outcome 1: If it was determined that any financial aid was unearned, Madison College will return that amount to the applicable Federal Aid program. If you owe a balance as a result of the returned funds, the hold will remain on your account until this balance is paid in full.

    outcome 2: If it was determined that all financial aid was earned, the hold will be removed from your account and no further action is necessary.

    Before Financial Aid Disburses

    If you have completely withdrawn, dropped, or stopped attending classes before you received financial aid, the Financial Aid Office must determine if you were eligible to receive any funding and the amount (if applicable). This is known as a Post-Withdrawal disbursement.

  • Calculation

    The amount of financial aid that you earned is determined by comparing the number of calendar days that you attended the class (determined by the date you withdraw, drop, or stop attending) against the number of calendar days for the entire class length. Calculations are based on each student's individual class schedule. If the percentage of days completed is less than 60%, some or all of the financial aid you received may have to be paid back.

  • Other Impacts

    Any time you withdraw, drop or stop attending one or more of your classes it may impact your Satisfactory Academic Progress status. This may affect your ability to receive financial aid in the future. We recommend that before you withdraw, drop or stop attending any classes, you speak with a retention advisor to discuss what resources and options are available.