Contact

Enrollment Center


Truax A1000
Enrollment Center
1701 Wright Street
Madison WI 53704

CALL: (608) 246-6210 or (800) 322-6282 (deaf/hh: use 711 relay)
FAX: (608) 243-4353
Email

closure notice:

All services will be closed on Saturday, Sept. 3 - Monday, Sept. 5 in observance of Labor Day. Regular service hours will resume on Tuesday, Sept. 6.

HOURS:

Extended service hours will be offered on Saturday, Aug. 27 from 9 a.m. - 1 p.m. and on Monday, Aug. 29 - Thursday, Sept. 1 until 6 p.m. Regular service hours will resume on Friday, Sept. 2.

Monday - Tuesday: 8 a.m. - 6 p.m.
Wednesday - Thursday: 8 a.m. - 4:30 p.m.
Friday: 9:30 a.m. - 4:30 p.m.

In-person
Monday - Thursday: 8:15 a.m. - 4 p.m.
Friday: 9:30 a.m. - 4 p.m.

Transcripts

View "Requesting Transcripts" to learn how to access your Madison College transcript.

View "Submitting Transcripts" to learn how to send other schools' transcripts to Madison College.

Requesting Transcripts

Your Madison College transcript is the official record of your grades. Transcripts are confidential and cannot be released without your authorization. Please follow the directions below to request your MATC transcript.

NOTE: You cannot access your transcript if you owe money to the college or have a hold on your record.


Official transcript. You can order your official trancript from your Student Center within myMadisonCollege. Click "Order Official Transcript" to submit your request. Official transcripts can also be ordered online at Credentials, Inc.

To pick up transcripts in person at the Truax Campus:

  1. Submit an order online at Credentials, Inc
  2. Print the order number.
  3. Visit the Enrollment Center at the Truax Campus during walk-in hours.
  4. Pay the Enrollment Center with check or money order. In-person and online fees are the same; see pricing schedule at Credentials, Inc.

Unofficial Transcript. You can print an unofficial copy of your transcript from your Student Center within myMadisonCollege. Unofficial transcripts are for informational purposes only. 

  • Click the "Other Academic" box
  • Select Unofficial Transcript
  • Be sure your pop-up blocker is off

If you attended prior to 1986 and those classes do not appear on your transcript, you must submit a Request Form. Allow 10 business days for processing. Once this is done, the transcript report is available from your Student Center for repeated printing.


GED/HSED Transcript. You may order a copy of your GED or HSED transcript by completing the Department of Public Instruction (DPI) form.

Employers, colleges and universities who need to verify that a candidate has a GED or HSED from Wisconsin are able to request this information directly from DPI.

If you completed your GED or HSED at Madison College, you can contact our Testing Center for verification at (608) 246-5220, choose option 2.

Submitting Transcripts

Whether for admission or course requirement completion, you must send transcripts from other schools according to these guidelines.

Receipt. Official transcripts must be sent from the institutions you attended in a sealed envelope. We also accept transcripts from approved third parties such as Parchment, Credentials Solutions and National Student Clearinghouse. We cannot accept faxed, emailed, scanned, advising copy, campus use only or web-produced transcripts.

Test scores must be sent directly from the testing agency to be considered official. Madison College does not accept copies of student score reports or scores listed on high school transcripts. 

Any unofficial transcripts or test scores received by the college will not be linked to student academic records and will be confidentially destroyed upon receipt. 

Processing. Official transcripts will be electronically imaged once received by the Enrollment Center. The original documents will be destroyed. Imaged documents are kept on file for three years. After this time, you may need to resubmit your transcripts.

Custody. Transcripts and test scores submitted to Madison College become the property of the college and cannot be returned to you. If you would like a copy of your transcript or test scores, contact the institution or the testing agency that originated the document and request copies to be sent directly to you.


High school transcript: If you are currently in high school, submit your official in-progress high school transcript with your admissions application. After graduation, submit your final official high school transcript. High schools will notify Madison College if an applicant does not graduate, at which time Madison College will contact the applicant with alternative options. 

GED/HSED DOCUMENTATION: Students that have completed their GED or HSED at Madison College may work with the Testing Center to get official documentation submitted to the admissions department.

Students that have completed their GED or HSED at other locations must submit official score reports from the awarding state agency. Score reports must be sent directly from the official testing agency. We cannot accept student score reports or test scores printed on high school transcripts. 

Home school transcript: Home-schooled students should submit a transcript produced by the home schooling agent responsible for the instruction of the student. The transcript should list courses with grades and the grading scheme, or may simply include detailed course descriptions. The transcript must be signed with an original ink signature and dated by the agent.

Closed schools: If your high school or college has closed, you should contact your local or State Department of Public Instruction (DPI) to order an official document.

If a public or private school record no longer exists, contact DPI to request the following on official DPI letterhead: name of school, year school closed, name of student, and, if recorded, the year graduated. The letter must be signed with an original ink signature and dated by a DPI representative. You may then submit that letter to Madison College.

International transcript: If you attended high school and/or college outside the United States, you must submit one of the following to fulfill the education completion admissions requirements:

  • Original official academic records in the original language. If your records are not in English, you must include a professional translation into English.
  • Official, professional course-by-course credential evaluation that also evaluates and demonstrates high school or collegiate-level education completion.

Credential evaluation is needed if you are requesting transfer credit. For a list of translation and evaluation services, see our International Student Admission page.