Leadership and Professional Development

Enhance Your Leaderships Skills and Performance. The Madison College Leadership Academy will help you understand human behavior, improve productivity and manage relationships effectively at all levels of your organization. Learn how to address challenges and find opportunities with practical tools and strategies you can apply right away. The Academy consists of eleven leadership topics.

Engage in a Leadership Bootcamp focusing on trust, productivity, loyalty, teamwork, and positive culture. Learn to mitigate low-trust impacts, build collaborative relationships, shape organizational beliefs, and enhance delegation, team leadership, and emotional intelligence skills. Learn strategies for better outcomes, team development, autonomy, and conflict reduction. Develop skills to lead and facilitate productive team meetings and harness the power of EI to manage and utilize emotions effectively, thereby enhancing leadership capabilities and reducing workplace conflicts.

Embark on a transformative journey of leadership excellence with our comprehensive course on Coaching, Talent Development, and Performance Management. This program is designed to empower leaders and aspiring leaders with the knowledge and skills needed to foster a culture of continuous growth and high-performance within their teams. By the end of this course, participants will not only have a profound understanding of their role in talent development but will also be adept at applying coaching strategies and situational leadership principles. Armed with the knowledge of performance management components, they will be well-prepared to foster a high-performance culture within their teams. This course is essential for leaders who aspire to elevate their leadership capabilities and drive sustained success within their organizations.

This course is designed for those aspiring to lead with strategic vision, navigate change adeptly, and cultivate a positive workplace culture. By the end of this course, participants will emerge as strategic leaders capable of envisioning and implementing creative solutions, navigating change with resilience, and fostering a workplace culture that fuels organizational success.

Take your leadership and communication skills to the next level — one lunch break at a time! Join our TLC Virtual Lunch and Learn Series, where each one-hour session explores a key leadership, teamwork, or communication topic. Each session stands alone — pick the ones that fit your interests and schedule!

🗓️ Featured TLC Topics:
Learning Styles (9/12)
The Power of Feedback (9/19)
Crucial Conversations (9/26)
Employee Coaching Techniques (10/3)
Emotional Intelligence (10/17)
Change Management & Rooms of Change (10/24)
Workplace Resilience (11/7)
Authentic Leadership (11/14)
Leaders Building Trust (12/5)
The Art of Active Listening (12/12)

🎯 Why Attend?
Practical tools you can apply immediately
Skills to strengthen your leadership and communication
Build trust, resilience, and emotional intelligence
Flexible, one-hour format designed for busy professionals

What is technical writing and why is it so important? Professionals, technical experts, and managers all require communication skills at work. Learn how to effectively communicate with an intended audience to clearly convey your intended information. Apply the principles and guidelines for technical communication through the development and review of documents, graphics and visuals.

Learn strategies and techniques to offer exceptional and effective customer service. Learn to deal with difficult situations as well as with difficult customers and how to handle difficult conversations. Gain a better understanding of why others act as they do and develop improved responses to help de-escalate awkward and difficult situations. Learn to anticipate responses and outcomes and how to propose appropriate solutions, fix bad customer experiences, and conduct proper follow-up.

This course provides a practical foundation in leadership by exploring the core behaviors, skills, and experiences needed to effectively lead individuals and teams in everyday operations. Drawing from widely recognized leadership resources and practices, it introduces key leadership styles, essential traits, and the adaptability required to meet the unique needs of both leaders and their teams. The essentials covered in this course serve as a strong base for developing more advanced leadership capabilities.

The workplace has evolved, and leading remote or hybrid teams has become an essential skill for today’s leaders. Balancing productivity, motivation, and collaboration in virtual or blended environments can be challenging, but with the right strategies, you can create a high-performing and engaged team no matter where they are. This one-hour interactive session equips leaders and team members with actionable insights and tools to thrive in remote or hybrid work settings. From mastering virtual communication to fostering team cohesion and culture, you’ll gain the knowledge and skills to lead effectively in a distributed workplace.

From onboarding to crossboarding and upskilling, teams spend a good amount of time on training. Are you investing that time wisely? This full-day intensive workshop helps teams assess training strengths and challenges to better find strategies that fit their workplace. Participants will build coaching and performance management skills for common training scenarios and leave with more confidence to teach others.

Veterans and actively serving Reservists and Guardsman are likely a part of every one of our municipality’s workforces. In spite of the ubiquity service members in our organizations, they their experiences, and world view often remain a mystery to leaders, supervisors and coworkers. This course provides a very brief but comprehensive orientation to military service and military life, strengths and struggles for veterans and reserve component employees in our public sector workplace, and best practices for recruiting and hiring them. Topics explored will include: the basic structure and nature of the military, its similarities and differences from our organizations, strengths and challenges of Veterans and Reservist in the workplace, and some best practices and approaches to attract, hire, and retain Veterans and Reservists. The presenter will speak from personal experience as a current HR Manager in a municipality, a former US Army Active-Duty soldier and Army National Guardsman, as a combat veteran, and as a servicemember that has transitioned from the military to the private/public sector twice. You will leave this class better able to understand, work with and support Veterans and Reservists in many ways both large and small.

This course is a unique blend of key project management concepts and applied training that you can immediately apply to your projects. Gain specific tools for all phases of the project life cycle to successfully manage and deliver results at home, at work or in any project situation. Learn how to develop project plans and requirements, identify scope, develop milestones and action plans, prepare estimates, and monitor and manage projects.

Green Belts solve problems by finding their root causes and then streamlining processes. This course meets today's changing business environment and is led by Lean Six Sigma Experts. Course offered in partnership with Ed2Go.

Learn to streamline organizational processes through strategic improvement projects. This online Six Sigma training course will help you prepare for the Lean Six Sigma Black Belt certification exam. Help transform your organization by reducing costs, increasing revenue and improving collaboration. Course offered in partnership with Ed2Go.