Leadership Academy

Essentials of Leadership 

• Understand role as a supervisor or manager
• Identify key skills, traits and characteristics
• Identify ways to help transition and potential pitfalls
• Setting the tone, direction, and pace
• Determining and communicating expectations

Communicating with Impact 

• Examine communication as a process and where common breakdowns occur
• Understand communication styles and the application of assertive communication
• Differentiate listening styles and those most appropriate for employees and clients
• Learn how effective framing of messages leads to trust

Situational Leadership 

• Learn fundamentals of situational leadership
• Learn four basic leadership styles and behaviors
• Learn to identify employee stages of development
• Learn which style works best in different situations

Engagement, Empowerment and Delegation

• Understand impact of organizational culture
• Learn to engage and enable others
• Understand the value and process of delegation
• Address barriers to delegation
• Identify best practices for intentional empowerment and delegation

Developing Workplace Culture and DEI

• Define workplace culture
• Learn what makes workplace culture
• Understand the link between leadership and culture
• Explore key elements and learn how to develop positive, productive, engaging workplace cultures

Navigating Change

• Assess your organizations readiness and willingness to change
• Understand the driving and restraining forces of change
• Review common barriers and resistance to change and how to deal with them
• Understand why change initiatives fail and how to prevent failure
• Learn effective ways to lead and manage change initiatives

Performance Management

• Understand the components of Performance Management
• Identify employee performance and gaps
• Learn to develop SMART goals
• Learn to prepare and conduct employee feedback sessions
• Role of precedence and past practice 

Coaching and Talent Development

• Learn and understand role in talent development
• Learn and apply coaching skills and strategies
• Learn methods of coaching based on time and purpose

Critical Thinking and Decision Making

• Understand the basics of effective critical thinking
• Learn the characteristics and techniques that lead to enhanced critical thinking
• Better understand how decision making and problem-solving impact performance and organizational effectiveness
• Explore basic problem-solving methodologies and tools

Navigating Conflict

• Explore the most common causes of workplace conflict
• Examine barriers to effective conflict resolution
• Examine different conflict modes and personal conflict style 
• Learn strategies and a process to address conflict

Strategic Leadership 

• Strategic thinking, seeking creative, workable solutions
• Strategic leadership, ability to motivate and influence others
• Key skills, traits and practices of strategic thinkers and leaders
• Best practices for thinking and leading strategically
• How strategic thinking and leading  improves an organization’s effectiveness