Business Technology Department

1701 Wright Street
Madison WI 53704

Department Head
CALL: (608) 246-6162


School of Business and Applied Arts

Truax D3631
1701 Wright Street
Madison WI 53704

Office Hours:
Monday - Friday: 8 a.m - 4:30 p.m. 

CALL: (608) 246-6003 ext. 8
FAX: (608) 243-4754

Business Lab

Office Assistant

Embedded Technical Diploma

Program number: 311061


The Office Assistant program at Madison College will teach you the latest technology and software, as well as the customer service skills needed for work as an office employee. Our instructors are here to help you every step of the way.

This program may be used to help you prepare for the Microsoft Office Specialist (MOS) computer certifications.

Get credit for your experience and prior learning.

Program Details

Students in the Office Assistant Diploma program can attend full or part time.

The Office Assistant classes may be offered at these Madison College campuses:

  • Madison - Truax
  • Fort Atkinson
  • Watertown

Explore financial aid eligibility for this program.

All courses for this program are offered online and many are offered in person.

Follow us on Social Media! 


To Apply

  • Visit MATC to learn more about the Madison College experience including campus tours and program open houses.

After Acceptance

Once you are admitted into your program, review the Start of Semester Checklist to prepare for your first day of classes at MATC. 


Contact the Enrollment Center at or (608) 246-6210.



Prospective program students, the information below reflects the basic requirements for students admitted for the 2018-2019 academic year. To learn more about Madison College, visit us.

Current program students (including newly admitted), go directly to your Degree Progress Report (also referred to as an Advising Report or Academic Requirements) to view:

  • Progress toward your specific requirements
  • Alternative (in lieu of) courses to meet specific requirements

If you have questions after reviewing your report, please see Advising Services.


After completing the Office Assistant program at Madison Area Technical College, you will be able to:

  • Manage an office effectively and efficiently.
  • Communicate clearly and professionally.
  • Recognize professional values and exhibit professional behaviors in the work environment.
  • Use appropriate technology and technical skills to manage information and solve problems.
  • Exhibit interpersonal skills and attitudes for working in an office environment.

Office Assistant embedded technical diploma graduates are ready for a range of professional positions including:

  • Administrative Services Coordinator
  • Customer Service Associate
  • Office Assistant
  • Program Assistant
  • Receptionist-Data Entry
  • Secretarial Assistant
  • Word Processor

Find local jobs from TechConnect

  • Estimated Program Cost
    # of Credits for Completion
    Materials/Supplemental Costs
    Other Costs
    Total Program Costs:
  • Graduate Summary
    Graduate Report Summary Overview

    Number of Program Graduates 11
    Number of Surveys Sent 11
    Number of Surveys Returned 6
    Percent of Surveys Returned 54.50%
    Available for Employment 6
    Percent Available for Employment 100.00%
    Not in Labor Market 0
    Percent Not in Labor Market 0.00%
    Available for Employment

    Graduates Employed 6
    Percent of Graduates Employed 100.00%
    Employed in Related Occupation 6
    Percent Employed in Related Occupation 100.00%
    Employed in Unrelated Occupation 0
    Percent Employed in Unrelated Occupation 0.00%
    Employed - No Response 0
    Percent Employed - No Response 0.00%
    Seeking Employment 0
    Percent Seeking Employment 0.00%
    Reaction To Training at Madison College

    Student satisfaction Mean (Out of 4) 3.8 0 0
    Number of Satisfaction Responses 6
    Very Satisfied 5
    Percent Very Satisfied 83.30%
    Satisfied 1
    Percent Satisfied 16.70%
    Unsatisfied 0
    Percent Unsatisfied 0.00%
    Very Unsatisfied 0
    Percent Very Unsatisfied 0.00%
    Primary Reason for Attending Madison College

    Number of Primary Reason Responses 6
    Preparation for Getting a Job 5
    Percent Preparation for Getting a Job 83.30%
    Career Change 0
    Percent Career Change 0.00%
    Improvement of Existing Skills 1
    Percent Improvement of Existing Skills 16.70%
    Preparation for Further Education 0
    Percent Preparation for Further Education 0.00%
    Personal Interest 0
    Percent Personal Interest 0.00%
    Other 0
    Percent Other 0.00%
    When Employment was Obtained

    Number of When Employment Obtained Responses 6
    Before Enrollment 0
    Percent Before Enrollment 0.00%
    While Attending the College 5
    Percent While Attending the College 83.30%
    After Training at the College 1
    Percent After Training at the College 16.70%
    Location of Employment (related and unrelated)

    Number of Employment Location Responses 6
    In College District 6
    Percent In College District 100.00%
    In Wisconsin, Not in District 0
    Percent of In Wisconsin 0.00%
    Outside of Wisconsin 0
    Percent Outside Wisconsin 0.00%
    Employer Location Unknown 0
    Percent Location Unknown 0.00%
    Salary Trend
    Salary Trend 2017
    Full Time Employment (Related Job) Full Time Salary Count 4
    Average Monthly Wage $2,597
    Average Hourly Wage $15.10
    Average Work Hours per Week 38.8
    Part Time Employment (Related Job) Part Time Salary Count 2
    Average Hourly Wage $18.73
    Average Work Hours per Week 22.5
  • Graduate Employers
    Total Positions Open for academic year: 2017
    Wisconsin TechConnectTM Jobs* Madison Non-Madison
    Number of Full Time Positions Open 13 540
    Number of Part Time Positions Open 2 348
    Total Jobs 15 888
    Graduate Employers for academic year: 2017
    Employer(s) Job Title City** State*** Positions
    Association Of Wisconsin Snowmobile Clubs Customer Service Representative DeForest
    Examworks Scheduling Coordinator
    Group Health Cooperative Medical Billing
    Madison Area Technical College Administrative Specialist
    Madison Area Technical College Enrollment Coordinator
    Verona Area School District Secretary Verona

    * - Wisconsin TechConnectTM jobs are posted through a statewide consortium operated and funded by all 16 of the technical colleges in Wisconsin.

    ** - Only cities outside of Madison will display.

    *** - Only states outside of Wisconsin will display.

    **** - If you have a position to post, please contact Career and Employment Services at


Related Programs 

Flexible Learning Options

Out-of-state students can complete the Office Assistant embedded technical diploma program completely online without paying out-of-state tuition.