Office Assistant

Technical Diploma

Program Number: 311061

Credits: 32

Area of Study: Business

Delivery Method:
100% Online*
Some Online / Some In Person*

Financial Aid Available

Estimated Program Cost:

Tuition - $4,444.80
Materials/Supplemental Costs
Other Costs
Total Estimated Program Costs*:

The Office Assistant program at Madison College will teach you the latest technology and software, as well as the customer service skills needed for work as an office employee. Our instructors are here to help you every step of the way.

This program may be used to help you prepare for the Microsoft Office Specialist (MOS) computer certifications.

Get credit for your experience and prior learning.

Program Details

Students in the Office Assistant Diploma program can attend full or part time.

The Office Assistant classes may be offered at these Madison College campuses:

  • Madison - Truax
  • Fort Atkinson
  • Watertown

Explore financial aid eligibility for this program.

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To Apply

  • Visit MATC to learn more about the Madison College experience including campus tours and program open houses.

After Acceptance

Once you are admitted into your program, review the Start of Semester Checklist to prepare for your first day of classes at MATC. 


Contact the Enrollment Center at or (608) 246-6210.



Prospective program students, the information below reflects the basic requirements for students admitted for the 2021-2022 academic year. To learn more about Madison College, visit us.

Current program students (including newly admitted), go directly to your Degree Progress Report (also referred to as an Advising Report or Academic Requirements) to view:

  • Progress toward your specific requirements
  • Alternative (in lieu of) courses to meet specific requirements

If you have questions after reviewing your report, please see Advising Services.


There are currently no Transfer Partnerships for this program. Review our Transfer Opportunities page for information on all Madison College transfer options.


After completing the Office Assistant program at Madison Area Technical College, you will be able to:

  • Manage an office effectively and efficiently.
  • Communicate clearly and professionally.
  • Recognize professional values and exhibit professional behaviors in the work environment.
  • Use appropriate technology and technical skills to manage information and solve problems.
  • Exhibit interpersonal skills and attitudes for working in an office environment.

Office Assistant embedded technical diploma graduates are ready for a range of professional positions including:

  • Administrative Services Coordinator
  • Customer Service Associate
  • Office Assistant
  • Program Assistant
  • Receptionist-Data Entry
  • Secretarial Assistant
  • Word Processor


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  • Graduate Summary
    Graduate Report Summary Overview

    Number of Program Graduates11207
    Number of Surveys Sent11197
    Number of Surveys Returned6123
    Percent of Surveys Returned54.50%63.20%42.90%
    Available for Employment670
    Percent Available for Employment100.00%58.30%0.00%
    Not in Labor Market053
    Percent Not in Labor Market0.00%41.70%100.00%
    Available for Employment

    Graduates Employed660
    Percent of Graduates Employed100.00%85.70%0.00%
    Employed in Related Occupation650
    Percent Employed in Related Occupation100.00%83.30%0.00%
    Employed in Unrelated Occupation010
    Percent Employed in Unrelated Occupation0.00%16.70%0.00%
    Employed - No Response000
    Percent Employed - No Response0.00%0.00%0.00%
    Seeking Employment010
    Percent Seeking Employment0.00%14.30%0.00%
    Reaction To Training at Madison College

    Student satisfaction Mean (Out of 4)3.83.60
    Number of Satisfaction Responses680
    Very Satisfied (4)550
    Percent Very Satisfied83.30%62.50%0.00%
    Satisfied (3)130
    Percent Satisfied16.70%37.50%0.00%
    Unsatisfied (2)000
    Percent Unsatisfied0.00%0.00%0.00%
    Very Unsatisfed (1)000
    Percent Very Unsatisfied0.00%0.00%0.00%
    Primary Reason for Attending Madison College

    Number of Primary Reason Responses6123
    Preparation for Getting a Job540
    Percent Preparation for Getting a Job83.30%33.30%0.00%
    Career Change010
    Percent Career Change0.00%8.30%0.00%
    Improvement of Existing Skills130
    Percent Improvement of Existing Skills16.70%25.00%0.00%
    Preparation for Further Education043
    Percent Preparation for Further Education0.00%33.30%100.00%
    Personal Interest000
    Percent Personal Interest0.00%0.00%0.00%
    Percent Other0.00%0.00%0.00%
    When Employment was Obtained

    Number of When Employment Obtained Responses660
    Before Enrollment030
    Percent Before Enrollment0.00%50.00%0.00%
    While Attending the College520
    Percent While Attending the College83.30%33.30%0.00%
    After Training at the College110
    Percent After Training at the College16.70%16.70%0.00%
    Location of Employment (related and unrelated)

    Number of Employment Location Responses660
    In College District640
    Percent In College District100.00%66.70%0.00%
    In Wisconsin, Not in District010
    Percent of In Wisconsin0.00%16.70%0.00%
    Outside of Wisconsin010
    Percent Outside Wisconsin0.00%16.70%0.00%
    Employer Location Unknown000
    Percent Location Unknown0.00%0.00%0.00%
    Salary Trend
    Salary Trend201720182019
    Full Time Employment (Related Job)Full Time Salary Count42
    Average Monthly Wage$2,597 $3,139
    Average Hourly Wage$15.10 $18.25
    Average Work Hours per Week38.840.8
    Part Time Employment (Related Job)Part Time Salary Count21
    Average Hourly Wage$18.73 $11.33
    Average Work Hours per Week22.525

Related Programs 

Flexible Learning Options

We offer a variety of flexible learning options including hybrid, online, and online-live instruction. Out-of-state students can complete the Office Assistant embedded technical diploma program completely online without paying out-of-state tuition.