Healthcare Receptionist

Technical Diploma

Program number: 301602

Credits: 23

Area of Study: Business

Financial Aid Available

Estimated Program Cost:

Tuition - $3,139.50
Materials/Supplemental Costs
Other Costs
Total Estimated Program Costs*:

Madison College developed the Healthcare Receptionist diploma to help you get hired or promoted with the basic medical reception skills used in today’s modern healthcare offices. The skills you learn are also a pathway to the Medical Administrative Specialist program and many other programs at Madison College.

Please note: Healthcare employers require all applicants complete and pass a background check as a condition of employment.

Get credit for your experience and prior learning.

Program Details

Students in the Healthcare Receptionist program can attend full or part time.

Healthcare Receptionist classes may be offered at these Madison College campuses:

  • Madison - Truax
  • Fort Atkinson
  • Watertown

Explore financial aid eligibility for this program.

All courses for this program are offered online and in person.


To Apply

  • Visit MATC to learn more about the Madison College experience including campus tours and program open houses.

After Acceptance

Once you are admitted into your program, review the Start of Semester Checklist to prepare for your first day of classes at MATC. 


Contact the Enrollment Center at or (608) 246-6210.



Prospective program students, the information below reflects the basic requirements for students admitted for the 2020-2021 academic year. To learn more about Madison College, visit us.

Current program students (including newly admitted), go directly to your Degree Progress Report (also referred to as an Advising Report or Academic Requirements) to view:

  • Progress toward your specific requirements
  • Alternative (in lieu of) courses to meet specific requirements

If you have questions after reviewing your report, please see Advising Services.


There are currently no Transfer Partnerships for this program. Review our Transfer Opportunities page for information on all Madison College transfer options.


After completing the Healthcare Receptionist program at Madison Area Technical College, you will be able to:

  • Apply technology skills to business and administrative tasks.
  • Perform routine healthcare administrative procedures.
  • Maintain internal and external relationships.
  • Model professionalism in the workplace.

Madison College's Healthcare Receptionist diploma graduates are ready for a range of professional positions in the field of healthcare reception including:

  • Medical Receptionist
  • Medical Appointment Scheduler
  • Department/Clinic Assistant
  • Medical Customer Service Representative

With advanced training, students may find employment as:

  • Medical Administrative Specialist
  • Medical Transcriptionist
  • Medical Word Processing Operator
  • Department/Clinic Assistant – Objective, Senior
  • Health Unit Coordinator
  • Medical Coding Specialist

Find open jobs in this industry on Wisconsin TechConnecttm

Wisconsin TechConnect Connecting Skills with Jobs

  • Graduate Summary
    Graduate Report Summary Overview

    Number of Program Graduates 16
    Number of Surveys Sent 15
    Number of Surveys Returned 12
    Percent of Surveys Returned 80.00%
    Available for Employment 6
    Percent Available for Employment 85.70%
    Not in Labor Market 6
    Percent Not in Labor Market 85.70%
    Available for Employment

    Graduates Employed 6
    Percent of Graduates Employed 100.00%
    Employed in Related Occupation 5
    Percent Employed in Related Occupation 83.30%
    Employed in Unrelated Occupation 1
    Percent Employed in Unrelated Occupation 16.70%
    Employed - No Response 0
    Percent Employed - No Response 0.00%
    Seeking Employment 0
    Percent Seeking Employment 0.00%
    Reaction To Training at Madison College

    Student satisfaction Mean (Out of 4) 3.6 0 0
    Number of Satisfaction Responses 7
    Very Satisfied 4
    Percent Very Satisfied 57.10%
    Satisfied 3
    Percent Satisfied 42.90%
    Unsatisfied 0
    Percent Unsatisfied 0.00%
    Very Unsatisfied 0
    Percent Very Unsatisfied 0.00%
    Primary Reason for Attending Madison College

    Number of Primary Reason Responses 12
    Preparation for Getting a Job 1
    Percent Preparation for Getting a Job 8.30%
    Career Change 2
    Percent Career Change 16.70%
    Improvement of Existing Skills 2
    Percent Improvement of Existing Skills 16.70%
    Preparation for Further Education 6
    Percent Preparation for Further Education 50.00%
    Personal Interest 1
    Percent Personal Interest 8.30%
    Other 0
    Percent Other 0.00%
    When Employment was Obtained

    Number of When Employment Obtained Responses 5
    Before Enrollment 3
    Percent Before Enrollment 60.00%
    While Attending the College 1
    Percent While Attending the College 20.00%
    After Training at the College 1
    Percent After Training at the College 20.00%
    Location of Employment (related and unrelated)

    Number of Employment Location Responses 6
    In College District 5
    Percent In College District 83.30%
    In Wisconsin, Not in District 1
    Percent of In Wisconsin 16.70%
    Outside of Wisconsin 0
    Percent Outside Wisconsin 0.00%
    Employer Location Unknown 0
    Percent Location Unknown 0.00%
    Salary Trend
    Salary Trend 2018
    Full Time Employment (Related Job) Full Time Salary Count 3
    Average Monthly Wage $2,528
    Average Hourly Wage $14.70
    Average Work Hours per Week 39.3
    Part Time Employment (Related Job) Part Time Salary Count 1
    Average Hourly Wage $10.00
    Average Work Hours per Week 18
  • Graduate Employers
    Total Positions Open for academic year: 2018
    Wisconsin TechConnectTM Jobs* Madison Non-Madison
    Number of Full Time Positions Open 8 5
    Number of Part Time Positions Open 9 3
    Total Jobs 17 8
    Graduate Employers for academic year: 2018
    Employer(s) Job Title City** State*** Positions
    Dept of Veterans Affairs Medical Support Assistant
    Private Individual Resident Assistant Middleton
    River Country Homes LLC Caregiver Ixonia
    UW Health Hospital & Clinics Admissions Representative
    Waunakee Manor Health Care Center Receptionist Waunakee

    * - Wisconsin TechConnectTM jobs are posted through a statewide consortium operated and funded by all 16 of the technical colleges in Wisconsin.

    ** - Only cities outside of Madison will display.

    *** - Only states outside of Wisconsin will display.

    **** - If you have a position to post, please contact Career and Employment Services at


Related Programs 

Flexible Learning Options

Out-of-state students can complete the Healthcare Receptionist program completely online without paying out-of-state tuition.