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If you’d like to learn more about the Administrative Professional program, we’d love to talk with you.
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Program Overview
Prepare for an administrative professional career at Madison College.
In this degree program, you will learn current business technology and software, and attain the office skills needed to work as support staff in any organization. Our instructors have real-world experience as administrative professionals and can’t wait to work with you.
The Administrative Professional program may be used to help you prepare for the Microsoft Office Specialist (MOS) computer certifications.
Program Details
Students in the Administrative Professional program can attend full or part-time.
Administrative Professional classes are offered at the Madison College Truax campus.
Why Madison College?
- Flexible course offerings allow you to master professional skills in a growing career field and advance your software skills to improve office efficiency
- Learn from experienced instructors with real-world office experience
- Experience life as an administrative professional as you complete an on-site internship
- Earn credit for prior learning through transfer credits, certifications, challenge exams, and experiential credit
- Obtain additional diploma credentials by completing earn-as-you-go career pathway credits
- Learn to effectively communicate with both internal and external stakeholders
- Gain knowledge and experience for managing administrative projects
Administrative Professional Careers
Madison College associate degree graduates are ready for a range of professional positions in the field of administrative professional including:
- Administrative Assistant/Secretary
- Administrative Support
- Desktop Publisher Specialist
- Information Coordinator
- Information Processing Specialist
- Office Assistant
- Office Support
- Program Assistant
- Project Coordinator
- Receptionist
- Secretary
- Transcriptionist
- Word Processor
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Program Courses
Here's a sample course sequence that shows how classes for full-time students are typically organized by semester.
Once you're admitted, your full curriculum and sequence—including any pre-requisites—is defined in your Degree Progress Report.
First Semester10-103-104Microsoft Teams and Integrated Applications
This course introduces Microsoft Teams as a collaboration and communication tool within Microsoft 365. Students learn to create teams, manage meetings, share files, and collaborate in real time using channels and integrated apps such as Forms, Planner, Lists, Whiteboard, and Loop. Emphasis is placed on productivity, digital etiquette, and ethical and responsible use of digital tools. Competency in Windows and file management required.1 credit10-103-120Digital Learning Foundations
Introduces essential digital tools and resources at Madison College. Students will explore the student homepage and key support resources, navigate important features within Brightspace, develop skills in digital file management using File Explorer/Finder and OneDrive, download and utilize Microsoft 365 applications and web conferencing tools, and conclude with an introduction to the role of AI in their educational journey.1 credit10-103-165Outlook
Use Microsoft's messaging and personal information management program. Communicate by email; schedule appointments, meetings and events; manage the Inbox, contact lists, tasks, notes, and to-do lists; categorize and flag messages; track and archive messages; configure and customize Outlook; manage Outlook components; integrate Outlook options; create quick steps and rules; configure autoarchive settings, work with news feeds.1 credit10-106-100Mindset for Success
Designed to foster the attitudes and skills that can inspire and empower you throughout your career regardless of your chosen path. Develop and improve skills in creativity, ambition, critical thinking, innovation, opportunistic thinking, and teamwork through experiential and problem-solving approaches. Become an engaged workplace contributor and develop a workforce-ready mindset.3 credits10-106-107Business Document Applications
Achieve expert-level word processing skills by learning on Microsoft Office Word. Students will utilize the software to solve practical problems in a project-based format. Explore fundamentals and best practices in document creation, editing, formatting, collaboration, tables, mail merge, desktop publishing, themes, templates, forms, and macros. Students must have the ability to key 30 WPM.3 credits10-801-195Written Communication
Develops workplace writing skills which include prewriting, drafting, revising, and editing. A variety of writing assignments are designed to help the learner analyze audience and purpose, research and organize ideas, and format and design documents based on workplace subject matter and content.3 credits10-804-123Math with Business Applications
This course integrates algebraic concepts, proportions, percents, simple interest, compound interest, annuities, and basic statistics with business/consumer scenarios. It also applies math concepts to the purchasing/buying and selling processes.3 creditsSecond Semester10-103-145Access
Within the Microsoft Office Suite, Microsoft Access database software can help manage your information, data, and records. In this beginning level course, students will create, edit, and manipulate databases, add tables to store and organize data, create relationships to take advantage of a relational database, perform queries to extract meaningful information, add calculations to tables and queries to determine values, create and use forms to assist with data entry and online data management, and develop reports for data analysis and reporting out to stakeholders. Students must be competent in Windows and have file management skills.1 credit10-103-169Collaboration and Productivity Tools
Learn, compare, and analyze the successful use of collaboration and social media tools used in organizations today. Organize notes, images, files, and correspondence with Microsoft OneNote; build a customized online calendar to track meetings and tasks; explore and participate in social media applications from a business perspective; examine video conferencing systems and take part in a live web meeting; utilize SharePoint to store and manage files. This course uses Microsoft Office 365/OneNote 2019.1 credit10-106-109Business Spreadsheet Applications
Create professional, data-driven workbooks using Microsoft Excel. Develop skills with formulas, functions, worksheet formatting, charts, tables, conditional formatting, multiple worksheets and workbooks, templates, data validation, worksheet protection, and macros. Import and cleanse data, perform what-if analysis using Scenario Manager, Data Tables, and Solver, and complete loan amortization, investment analysis, and asset depreciation calculations.3 credits10-106-164Customer Contact Skills
Develop a foundation in customer service knowledge and skills through inquiry and analysis of internal and external customers, verbal and nonverbal communication, listening techniques, critical thinking and problem-solving, as well as adding value to customer service interactions. Focus on the impact of technology on customer service, analyze service breakdowns and recovery, examine customer loyalty programs, and explore the diverse customer base within our global economy.2 credits10-106-172Administrative Office Management
Develop the skills necessary to succeed in a global business office. Topics include: teamwork and interpersonal skills, business travel, meeting preparation and support, meeting minutes/note taking, online surveys, workplace confidentiality, management and leadership skills, and global business perspectives. Learn how to effectively manage and support others within an organization.3 credits10-106-231Business Presentations and Publications
Explore key graphic design principles and best practices for designing and presenting. Using Microsoft PowerPoint, incorporate graphics, SmartArt, icons, multimedia elements, charts, and tables to engage your audience. Add transitions and professional animations. Work with the Slide Master to fully customize presentations. Develop eye-catching handouts, flyers, social media posts, and presentations using free online graphic design tools such as Canva. Prerequisite: Windows competency, including solid file management skills. This course uses Microsoft Office PowerPoint and Canva.3 credits10-801-196Oral/Interpersonal Communication
Focuses on developing effective listening techniques and verbal and nonverbal communication skills through oral presentation, group activity, and other projects. The study of self, conflict, and cultural contexts will be explored, as well as their impact on communication.3 creditsThird Semester10-101-106Accounting Fundamentals
Surveys accounting principles and practices with an emphasis on interpretation, rather than preparation, of financial statements. Presents basic business terminology, cash basis and accrual basis accounting, ratio analysis, payroll, and budgeting. This class is not for students majoring in accounting.3 credits10-104-114Social Media Marketing
This course provides an overview of the impact of social media technologies on marketing strategies. Current social media tools/platforms and their business applications, strategy insights, creative, and ethics will be covered along with the development of a social media marketing plan.3 credits10-106-106Business Writing and Research
Apply effective writing strategies to compose employment-related correspondence including business letters, memos, informal reports, and formal reports. Learn to use correct-order writing plans as well as appropriate tone, etiquette, and style. Apply writing, researching, and critical thinking skills in the context of real business writing scenarios. Reinforcement of grammar, punctuation, and proofreading will be integrated throughout the course.3 credits10-809-172Introduction to Diversity Studies
This course introduces the study of diversity from a local to a global perspective using a holistic, interdisciplinary approach that encourages exploration and prepares students to work in a diverse environment. The course introduces basic diversity concepts, examines the impact of bias and power differentials among groups, explores the use of culturally responsive communication strategies, and compares forces that shape diversity in an international context.3 credits10-809-199Psychology of Human Relations
This course explores the relationship between general psychological principles and our everyday lives. Students are given the opportunity to achieve a deepened sense of awareness of themselves and others. This understanding is applied to human relations at home and on the job.3 creditsFourth Semester10-102-135Project Management Fundamentals
Develop skills to manage a project from start to finish through teamwork. Class topics include project acceptance; defining, planning, scheduling, leading, monitoring, and controlling projects; and project closeout. Apply skills, both as a participant and a project leader, in case studies and group projects, using tools such as Microsoft Project, templates, charters, Gantt charts, critical paths, milestones, risk control and prioritization.3 credits10-106-112Event Planning & Coordination
Learn to plan and coordinate business meetings and events using event management processes such as goal setting, developing objectives, planning and implementation of event logistics, facility set up, and follow-up activities.3 credits10-106-126Software Capstone
This course is based upon knowledge learned in previous courses using multiple software applications including but not limited to: Microsoft Word, Excel, PowerPoint, and Access. Apply industry-standard formats to business correspondence including, business letters, reports, and publications. Manage information, apply critical-thinking skills to real-world scenarios, research topics, and compose a variety of integrated business documents, spreadsheets, databases, and presentations.3 credits10-106-190Professional Development
Get fully prepared for your job or internship search! Build an electronic portfolio by creating an effective resume, cover letter, and thank you letter. Polish interviewing, networking, and personal branding skills. Learn effective techniques to present yourself to employers for job prospects or promotions.1 credit10-899-404Electives4 creditsRecommended Electives10-103-156Microsoft Project Tools
This course will use Microsoft project management tools, including but not limited to MS Project, Planner and Copilot, to plan a project, create and use a Gantt Chart, communicate project information, assign resources, assign costs, track project progress through completion, and share project information with other programs.3 credits -
How to Apply
To Apply
Earning a degree is a great way to advance your career development opportunities, so apply today!
If you are an international student and want to apply to Madison College, or transfer your F-1 student visa here, check program availability and then complete the International Admission Process.
Note: It is recommended to only apply for a semester that has already started if you are currently enrolled in classes, or you have verified that classes are still available for that semester.
Application Dates
Fall 2026
- Application open
- Application completion deadline is November 15, 2026
Spring 2027
- Application open
- Application completion deadline is April 15, 2027
Summer 2027
- Application available on September 15, 2026
- Application completion deadline is July 15, 2027
Fall 2027
- Application available on October 15, 2026
- Application completion deadline is August 31, 2027
Admission Requirements
All materials must be submitted by the application deadline.
1. Admission Application
The online application allows you to save your work as you complete it and ensures fast, secure delivery to our office.
2. Education Completion
Submit official transcripts from the institutions you attended that indicate one of the following:
- High school completion (current high school seniors may submit an in-progress transcript)
- GED/HSED completion
- College transcript or Madison College experience showing:
- Completion of an associate degree or higher, or
- At least 30 credits completed with a minimum GPA of 2.0 on a 4-point scale
- The credits must be completed at a single college and cannot be combined with other transcripts
- Any transfer credit listed on a transcript does not count toward the 30-credit minimum
- Credits completed at Madison College are evaluated and do not require a transcript
All high school and/or college transcripts are recommended to be submitted for Credit for Prior Learning evaluation.
Additional Notes
Individual courses may have prerequisites to enroll. Admission into a certificate or waiting list does not guarantee eligibility to enroll in courses. See the Curriculum section for the list of courses for the certificate.
Questions?
Contact the Enrollment Center at EnrollmentServices@madisoncollege.edu or 608.246.6210.

Get Started!
Apply to Madison College and take the first step towards your Administrative Professional career.
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Transfer Opportunities
UW System Schools
The terms of the B.S in Leadership & Org Studies agreement are limited to students who complete selective A.A.S or A.A.A. degrees and are admitted to the Organizational Studies emphasis at UW-Oshkosh. Students must have a cumulative GPA of 2.5 or higherWisconsin Private Schools
Student who earn an Associate Degree from Madison College can transfer a minimum of 60 credits and a maximum of 72 credits to Lakeland College to be applied to the requirements of the Bachelor of Arts or Bachelor of Sciences degree.Completion of an A.A.S. Degree at Madison College after 2018, and meeting admission requirements for the Rader School of Business (RSOB) at the Milwaukee School of Engineering (MSOE) can earn a B.B.A degree in Technical Sales at MSOE.Out-of-State Schools
Franklin University will guarantee acceptance of Madison College graduates with an AA, AS, or AAS. Madison College graduates will have junior standing at Franklin University and may transfer up to 94 additional credits toward their baccalaureate degree. -
Career Outcomes
After completing the Administrative Professional program at Madison Area Technical College, you will be able to:
- Demonstrate effective workplace communications
- Apply technology skills to business and administrative tasks
- Perform routine administrative procedures
- Manage administrative projects
- Maintain internal and external relationships
- Model professionalism in the workplace
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Graduate Summary
Graduate Report Summary Overview
2023 2024 2025 Number of Program Graduates 8 8 8 Number of Surveys Sent 8 7 8 Number of Surveys Returned 4 5 6 Percent of Surveys Returned Available for Employment 3 3 6 Percent Available for Employment 75.0% 60.0% 100.0% Not in Labor Market Percent Not in Labor Market 25.0% 20.0% 0.0% Available for Employment
2023 2024 2025 Graduates Employed 2 3 5 Percent of Graduates Employed 66.7% 100.0% 83.3% Employed in Related Occupation 2 2 4 Percent Employed in Related Occupation 100.0% 66.7% 80.0% Employed in Unrelated Occupation 0 0 1 Percent Employed in Unrelated Occupation 0.0% 0.0% 20.0% Employed - No Response 0 1 0 Percent Employed - No Response 0.0% 33.3% 0.0% Seeking Employment 1 0 1 Percent Seeking Employment 33.3% 0.0% 16.7% Reaction To Training at Madison College
2023 2024 2025 Student satisfaction Mean (Out of 4) 3.5 3.8 3 Number of Satisfaction Responses 4 4 6 Very Satisfied (4) 2 3 1 Percent Very Satisfied 50.0% 75.0% 16.7% Satisfied (3) 2 1 4 Percent Satisfied 50.0% 25.0% 66.7% Unsatisfied (2) 0 0 1 Percent Unsatisfied 0.0% 0.0% 16.7% Very Unsatisfied (1) Percent Very Unsatisfied 0.0% 0.0% 0.0% Primary Reason for Attending Madison College
2023 2024 2025 Number of Primary Reason Responses 4 4 6 Preparation for Getting a Job 3 3 2 Percent Preparation for Getting a Job 75.0% 75.0% 33.3% Career Change 1 1 1 Percent Career Change 25.0% 25.0% 16.7% Improvement of Existing Skills 0 0 2 Percent Improvement of Existing Skills 0.0% 0.0% 33.3% Preparation for Further Education 0 0 1 Percent Preparation for Further Education 0.0% 0.0% 16.7% Personal Interest 0 0 0 Percent Personal Interest 0.0% 0.0% 0.0% Other 0 0 0 Percent Other 0.0% 0.0% 0.0% When Employment was Obtained
2023 2024 2025 Number of When Employment Obtained Responses 2 2 5 Before Enrollment 0 0 2 Percent Before Enrollment 0.0% 0.0% 40.0% While Attending the College 0 0 3 Percent While Attending the College 0.0% 0.0% 60.0% After Training at the College 2 2 0 Percent After Training at the College 100.0% 100.0% 0.0% Location of Employment (related and unrelated)
2023 2024 2025 Number of Employment Location Responses 2 4 5 In College District 2 2 5 Percent In College District 100.0% 50.0% 100.0% In Wisconsin, Not in District 0 0 0 Percent of In Wisconsin 0.0% 0.0% 0.0% Outside of Wisconsin 0 0 0 Percent Outside Wisconsin 0.0% 0.0% 0.0% Employer Location Unknown 0 2 0 Percent Location Unknown 0.0% 50.0% 0.0% Salary Trend 2023 2024 2025 Full Time Employment (Related Job) Full Time Salary Count 2 2 Average Monthly Wage $6,616 $4,730 Average Hourly Wage $38.46 $27.50 Average Work Hours per Week 40.0 40.0 Part Time Employment (Related Job) Part Time Salary Count 1 1 2 Average Hourly Wage $32.69 $21.42 $21.00 Average Work Hours per Week 25.0 20.0 20.0 -
Graduate Employers
Graduate Employers for academic year: 2025 Employer(s) Job Title City* State** Positions City of Sun Prairie EMS Municipal Clerk Assistant Sun Prairie Omni Financial LLC Administrative Assistant Price Insurance Agency Office Assistant Fort Atkinson Promega Corporation Training & Packaging Coordinator Fitchburg * - Only cities outside of Madison will display.
** - Only states outside of Wisconsin will display.
*** - If you have a position to post, please contact Career and Employment Services at jobpostings@madisoncollege.edu





