Make a difference in healthcare! Combine your interests in medicine and customer service to become the best first impression of a healthcare facility.
Healthcare receptionist checking in patient
Healthcare Receptionist
Program Number: 301602
Your Degree:
Technical Diploma
Area of Study:
Business
Delivery Method:
100% Online
Estimated Time to Complete:
25 Credits | Finish training in as little as 1 year (programs vary)
financial aid icon Financial Aid Available
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What You'll Pay
Use our Net Price Calculator to estimate your tuition costs.
Estimated Tuition

$4,072.75

$3,525.00 Tuition
$547.75 Materials/Supplemental Costs
$0.00 Other Costs
  • Program Overview

    Madison College developed the Healthcare Receptionist diploma to help you get hired or promoted with the basic medical reception skills used in today’s modern healthcare offices. The skills you learn are also a pathway to the Medical Administrative Specialist program and many other programs at Madison College.

    Please note: Healthcare employers require all applicants to complete and pass a background check as a condition of employment.

    Get credit for your experience and prior learning.

    Program Details

    Students in the Healthcare Receptionist program can attend full or part-time.

    Healthcare Receptionist classes may be offered at these Madison College campuses:

    • Madison - Truax

    Careers

    Madison College's Healthcare Receptionist diploma graduates are ready for a range of professional positions in the field of healthcare reception, including:

    • Medical Receptionist
    • Medical Appointment Scheduler
    • Department/Clinic Assistant
    • Medical Customer Service Representative

    With advanced training, students may find employment as:

    • Medical Administrative Specialist
    • Medical Transcriptionist
    • Medical Word Processing Operator
    • Department/Clinic Assistant – Objective, Senior
    • Health Unit Coordinator
    • Medical Coding Specialist
  • Curriculum and Experience

    Prospective program students, the information below reflects the basic requirements for students admitted for the 2021-2022 academic year. To learn more about Madison College, visit us.

    Current and newly admitted program students, go directly to your Degree Progress Report to view:

    • Progress toward your specific requirements
    • Alternative (in lieu of) courses to meet specific requirements

    If you have questions after reviewing your degree progress report (advisement report), please see Advising Services.

    First Semester
    Second Semester
  • Admission

    To Apply

    Earning a degree is a great way to advance your career development opportunities, so apply today!

    International students who wish to apply for, maintain, or transfer their F-1 student visa status to Madison College are required to complete the International Admission Process.

    Note: It is recommended to only apply for a semester that has already started if you are currently enrolled in classes or you have verified that classes are still available for that semester.

    Fall 2021 Application Dates

    • Application available on September 15, 2020
    • Application completion deadline is November 15, 2021

    Spring 2022 Application Dates

    • Application available on February 1, 2021
    • Application completion deadline is April 15, 2022

    Summer 2022 Application Dates

    • Application available on September 15, 2021
    • Application completion deadline is July 15, 2022

    Fall 2022 Application Dates

    • Application available on September 15, 2021
    • Application completion deadline is November 15, 2022

    Spring 2023 Application Dates

    • Application available on February 1, 2022
    • Application completion deadline is April 15, 2023

    1. Admission Application

    The online application allows you to save your work as you complete it and ensures fast, secure delivery to our office.

    2. Education Completion
    Graduation from high school, completion of GED/HSED/GED02, or completion of an associate degree or higher is required; submit official transcripts for one of the following:

    • High school or charter school transcript (current high school seniors may submit an in-progress transcript) or GED02 transcript
    • GED/HSED score report
    • College transcript showing an associate degree or higher

    3. Residency Requirement
    Based on historical trends at Madison College a waitlist is not expected to form for these programs. Therefore all applicants, regardless of residency status, are eligible for application review.

    Learn more about residency determination and program availability.

    Additional Notes

    Course prerequisites differ from admission requirements; admission into a program does not guarantee eligibility to enroll in courses or success in the program. Refer to program curriculum for details.

    After Acceptance

    Once you are admitted into your program, review the Start of Semester Checklist to prepare for your first day of classes at Madison College. 

    Questions?

    Contact the Enrollment Center at EnrollmentServices@madisoncollege.edu or 608.246.6210.

     

  • Career Outcomes

    After completing the Healthcare Receptionist program at Madison Area Technical College, you will be able to:

    • Apply technology skills to business and administrative tasks.
    • Perform routine healthcare administrative procedures.
    • Maintain internal and external relationships.
    • Model professionalism in the workplace.
    • Graduate Summary

      Graduate Report Summary Overview

      2018 2019 2020
      Number of Program Graduates 16 30 25
      Number of Surveys Sent 15 30 25
      Number of Surveys Returned 12 24 4
      Percent of Surveys Returned
      Available for Employment 6 15 3
      Percent Available for Employment 85.7% 88.2% 75.0%
      Not in Labor Market 6 8 1
      Percent Not in Labor Market 85.7% 47.1% 25.0%
      Available for Employment

      2018 2019 2020
      Graduates Employed 6 12 3
      Percent of Graduates Employed 100.0% 80.0% 100.0%
      Employed in Related Occupation 5 4 1
      Percent Employed in Related Occupation 83.3% 33.3% 33.3%
      Employed in Unrelated Occupation 1 7 2
      Percent Employed in Unrelated Occupation 16.7% 58.3% 66.7%
      Employed - No Response 0 1 0
      Percent Employed - No Response 0.0% 8.3% 0.0%
      Seeking Employment 0 3 0
      Percent Seeking Employment 0.0% 20.0% 0.0%
      Reaction To Training at Madison College

      2018 2019 2020
      Student satisfaction Mean (Out of 4) 3.6 3.6 3.5
      Number of Satisfaction Responses 7 17 4
      Very Satisfied (4) 4 11 2
      Percent Very Satisfied 57.1% 64.7% 50.0%
      Satisfied (3) 3 5 2
      Percent Satisfied 42.9% 29.4% 50.0%
      Unsatisfied (2) 0 1 0
      Percent Unsatisfied 0.0% 5.9% 0.0%
      Very Unsatisfed (1) 0 0 0
      Percent Very Unsatisfied 0.0% 0.0% 0.0%
      Primary Reason for Attending Madison College

      2018 2019 2020
      Number of Primary Reason Responses 12 24 4
      Preparation for Getting a Job 1 7 2
      Percent Preparation for Getting a Job 8.3% 29.2% 50.0%
      Career Change 2 9 2
      Percent Career Change 16.7% 37.5% 50.0%
      Improvement of Existing Skills 2 0 0
      Percent Improvement of Existing Skills 16.7% 0.0% 0.0%
      Preparation for Further Education 6 8 0
      Percent Preparation for Further Education 50.0% 33.3% 0.0%
      Personal Interest 1 0 0
      Percent Personal Interest 8.3% 0.0% 0.0%
      Other 0 0 0
      Percent Other 0.0% 0.0% 0.0%
      When Employment was Obtained

      2018 2019 2020
      Number of When Employment Obtained Responses 5 11 3
      Before Enrollment 3 3 1
      Percent Before Enrollment 60.0% 27.3% 33.3%
      While Attending the College 1 4 1
      Percent While Attending the College 20.0% 36.4% 33.3%
      After Training at the College 1 4 1
      Percent After Training at the College 20.0% 36.4% 33.3%
      Location of Employment (related and unrelated)

      2018 2019 2020
      Number of Employment Location Responses 6 13 3
      In College District 5 12 1
      Percent In College District 83.3% 92.3% 33.3%
      In Wisconsin, Not in District 1 0 0
      Percent of In Wisconsin 16.7% 0.0% 0.0%
      Outside of Wisconsin 0 0 2
      Percent Outside Wisconsin 0.0% 0.0% 66.7%
      Employer Location Unknown 0 1 0
      Percent Location Unknown 0.0% 7.7% 0.0%
      Salary Trend
      Salary Trend 2018 2019 2020
      Full Time Employment (Related Job) Full Time Salary Count 3 1
      Average Monthly Wage $2,528 $2,580
      Average Hourly Wage $14.70 $15.00
      Average Work Hours per Week 39.3 40.0
      Part Time Employment (Related Job) Part Time Salary Count 1 2
      Average Hourly Wage $10.00 $14.28
      Average Work Hours per Week 18.0 23.5
    • Graduate Employers

      Graduate Employers for academic year: 2020
      Employer(s) Job Title City* State** Positions
      Achieve Abilities Receptionist

      * - Only cities outside of Madison will display.

      ** - Only states outside of Wisconsin will display.

      *** - If you have a position to post, please contact Career and Employment Services at jobpostings@madisoncollege.edu

Ready to get started?
Your first step is to apply to Madison College. It's easy and free to apply, so get started today!
Contact the School of Business and Applied Arts

Madison Truax Campus
Main Building, D3631

1701 Wright Street
Madison, Wisconsin 53704

businessandappliedarts@madisoncollege.edu
608.246.6003 (Ext. 8)

Hours

Service Hours

  • Monday – Thursday: 8 am - 4 pm (In-Person and Virtual)
  • Friday: 8 am - 4 pm (Virtual Only)