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If you’d like to learn more about the Healthcare Receptionist program, we’d love to talk with you.
We’re here to answer any questions and guide you through our application process step-by-step.
Send us your contact information, and we’ll help you get started right away!
Madison College developed the Healthcare Receptionist diploma to help you get hired or promoted with the basic medical reception skills used in today’s modern healthcare offices. The skills you learn are also a pathway to the Medical Administrative Specialist program and many other programs at Madison College.
Please note: Healthcare employers require all applicants to complete and pass a background check as a condition of employment.
Get credit for your experience and prior learning.
Students in the Healthcare Receptionist program can attend full or part-time.
Healthcare Receptionist classes are offered at the Madison College Truax campus.
Madison College's Healthcare Receptionist diploma graduates are ready for a range of professional positions in the field of healthcare reception, including:
- Medical Receptionist
- Medical Appointment Scheduler
- Department/Clinic Assistant
- Medical Customer Service Representative
With advanced training, students may find employment as:
- Medical Administrative Specialist
- Medical Transcriptionist
- Medical Word Processing Operator
- Department/Clinic Assistant – Objective, Senior
- Health Unit Coordinator
- Medical Coding Specialist
Curriculum and Experience
Prospective program students, the information below reflects the basic requirements for students admitted for the 2023-2024 academic year. To learn more about Madison College, visit us.
Current and newly admitted program students, go directly to your Degree Progress Report to view:
- Progress toward your specific requirements
- Alternative (in lieu of) courses to meet specific requirements
If you have questions after reviewing your degree progress report (advisement report), please see Advising Services.First SemesterSecond Semester
Earning a degree is a great way to advance your career development opportunities, so apply today!
International students who wish to apply for, maintain, or transfer their F-1 student visa status to Madison College are required to complete the International Admission Process.
Note: It is recommended to only apply for a semester that has already started if you are currently enrolled in classes or you have verified that classes are still available for that semester.
- Application open
- Application completion deadline is April 15, 2024
- Application open
- Application completion deadline is July 15, 2024
- Application open
- Application completion deadline is November 15, 2024
All materials must be submitted by the application deadline.
1. Admission Application
The online application allows you to save your work as you complete it and ensures fast, secure delivery to our office.
2. Education Completion
Official transcripts must be sent from the institutions you attended and indicate one of the following:
- High school (current high school seniors may submit an in-progress transcript)
- GED/HSED transcript
- College transcript(s) showing:
- Completion of an associate degree or higher, or
- At least 30 credits completed with a minimum GPA of 2.0 on a 4-point scale
- The credits must be completed at a single college and cannot be combined with other transcripts
- Any transfer credit listed on a transcript does not count toward the 30-credit minimum
All high school and/or college transcripts are recommended to be submitted for Credit for Prior Learning evaluation.
- Class capacity is limited and is available on a first come, first served basis.
- Course prerequisites differ from admission requirements; admission into a program does not guarantee eligibility to enroll in courses or success in the program. Refer to program curriculum for details.
Once you are admitted into your program, review the Start of Semester Checklist to prepare for your first day of classes at Madison College.
After completing the Healthcare Receptionist program at Madison Area Technical College, you will be able to:
- Apply technology skills to business and administrative tasks.
- Perform routine healthcare administrative procedures.
- Maintain internal and external relationships.
- Model professionalism in the workplace.
Graduate Report Summary Overview
2020 2021 2022 Number of Program Graduates 25 19 15 Number of Surveys Sent 25 19 15 Number of Surveys Returned 4 17 12 Percent of Surveys Returned Available for Employment 3 11 3 Percent Available for Employment 75.00% 84.60% 75.00% Not in Labor Market Percent Not in Labor Market 25.00% 46.20% 225.00% Available for Employment
2020 2021 2022 Graduates Employed 3 9 3 Percent of Graduates Employed 100.00% 81.80% 100.00% Employed in Related Occupation 1 5 2 Percent Employed in Related Occupation 33.30% 55.60% 66.70% Employed in Unrelated Occupation 2 4 1 Percent Employed in Unrelated Occupation 66.70% 44.40% 33.30% Employed - No Response 0 0 0 Percent Employed - No Response 0.00% 0.00% 0.00% Seeking Employment 0 2 0 Percent Seeking Employment 0.00% 18.20% 0.00% Reaction To Training at Madison College
2020 2021 2022 Student satisfaction Mean (Out of 4) 3.5 3.6 3.5 Number of Satisfaction Responses 4 13 4 Very Satisfied (4) 2 8 2 Percent Very Satisfied 50.00% 61.50% 50.00% Satisfied (3) 2 5 2 Percent Satisfied 50.00% 38.50% 50.00% Unsatisfied (2) 0 0 0 Percent Unsatisfied 0.00% 0.00% 0.00% Very Unsatisfed (1) 0 0 0 Percent Very Unsatisfied 0.00% 0.00% 0.00% Primary Reason for Attending Madison College
2020 2021 2022 Number of Primary Reason Responses 4 17 12 Preparation for Getting a Job 2 8 2 Percent Preparation for Getting a Job 50.00% 47.10% 16.70% Career Change 2 1 0 Percent Career Change 50.00% 5.90% 0.00% Improvement of Existing Skills 0 4 2 Percent Improvement of Existing Skills 0.00% 23.50% 16.70% Preparation for Further Education 0 4 8 Percent Preparation for Further Education 0.00% 23.50% 66.70% Personal Interest 0 0 0 Percent Personal Interest 0.00% 0.00% 0.00% Other 0 0 0 Percent Other 0.00% 0.00% 0.00% When Employment was Obtained
2020 2021 2022 Number of When Employment Obtained Responses 3 9 3 Before Enrollment 1 2 3 Percent Before Enrollment 33.30% 22.20% 100.00% While Attending the College 1 3 0 Percent While Attending the College 33.30% 33.30% 0.00% After Training at the College 1 4 0 Percent After Training at the College 33.30% 44.40% 0.00% Location of Employment (related and unrelated)
2020 2021 2022 Number of Employment Location Responses 3 8 2 In College District 1 8 2 Percent In College District 33.30% 100.00% 100.00% In Wisconsin, Not in District 0 0 0 Percent of In Wisconsin 0.00% 0.00% 0.00% Outside of Wisconsin 2 0 0 Percent Outside Wisconsin 66.70% 0.00% 0.00% Employer Location Unknown 0 0 0 Percent Location Unknown 0.00% 0.00% 0.00% Salary Trend Salary Trend 2020 2021 2022 Full Time Employment (Related Job) Full Time Salary Count 5 1 Average Monthly Wage $2,806 $4,548 Average Hourly Wage $16.31 $26.44 Average Work Hours per Week 40 40 Part Time Employment (Related Job) Part Time Salary Count Average Hourly Wage Average Work Hours per Week
Graduate Employers for academic year: 2022 Employer(s) Job Title City* State** Positions UW - Madison School of Medicine & Public Health Fellowship Coordinator
* - Only cities outside of Madison will display.
** - Only states outside of Wisconsin will display.
*** - If you have a position to post, please contact Career and Employment Services at email@example.com