Ready to Learn More?
If you’d like to learn more about the Healthcare Receptionist program, we’d love to talk with you. We’re here to answer any questions and guide you through our application process step-by-step. Send us your contact information, and we’ll help you get started right away!
Madison College developed the Healthcare Receptionist diploma to help you get hired or promoted with the basic medical reception skills used in today’s modern healthcare offices. The skills you learn are also a pathway to the Medical Administrative Specialist program and many other programs at Madison College.
Please note: Healthcare employers require all applicants to complete and pass a background check as a condition of employment.
Get credit for your experience and prior learning.
Students in the Healthcare Receptionist program can attend full or part-time.
Healthcare Receptionist classes are offered at the Madison College Truax campus.
Madison College's Healthcare Receptionist diploma graduates are ready for a range of professional positions in the field of healthcare reception, including:
- Medical Receptionist
- Medical Appointment Scheduler
- Department/Clinic Assistant
- Medical Customer Service Representative
With advanced training, students may find employment as:
- Medical Administrative Specialist
- Medical Transcriptionist
- Medical Word Processing Operator
- Department/Clinic Assistant – Objective, Senior
- Health Unit Coordinator
- Medical Coding Specialist
Curriculum and Experience
Prospective program students, the information below reflects the basic requirements for students admitted for the 2022-2023 academic year. To learn more about Madison College, visit us.
Current and newly admitted program students, go directly to your Degree Progress Report to view:
- Progress toward your specific requirements
- Alternative (in lieu of) courses to meet specific requirements
If you have questions after reviewing your degree progress report (advisement report), please see Advising Services.First SemesterSecond Semester
Earning a degree is a great way to advance your career development opportunities, so apply today!
International students who wish to apply for, maintain, or transfer their F-1 student visa status to Madison College are required to complete the International Admission Process.
Note: It is recommended to only apply for a semester that has already started if you are currently enrolled in classes or you have verified that classes are still available for that semester.
- Application open
- Application completion deadline is April 15, 2023
- Application open
- Application completion deadline is July 15, 2023
- Application open
- Application completion deadline is November 15, 2023
- Application opens on February 1, 2023
- Application completion deadline is April 15, 2024
All materials must be submitted by the application deadline.
1. Admission Application
The online application allows you to save your work as you complete it and ensures fast, secure delivery to our office.
2. Education Completion
Students must submit official transcripts for one of the following:
- High school (current high school seniors may submit an in-progress transcript)
- GED/HSED transcript
- College transcript(s) showing completion of an associate degree or higher
- Note: Effective with the 2023-2024 year, this may be fulfilled with at least 30 credits completed with a minimum GPA of 2.0
All high school and/or college transcripts are recommended to be submitted for Credit for Prior Learning evaluation.
- Class capacity is limited and is available on a first come, first served basis.
- Course prerequisites differ from admission requirements; admission into a program does not guarantee eligibility to enroll in courses or success in the program. Refer to program curriculum for details.
Once you are admitted into your program, review the Start of Semester Checklist to prepare for your first day of classes at Madison College.
After completing the Healthcare Receptionist program at Madison Area Technical College, you will be able to:
- Apply technology skills to business and administrative tasks.
- Perform routine healthcare administrative procedures.
- Maintain internal and external relationships.
- Model professionalism in the workplace.
Graduate Report Summary Overview
2019 2020 2021 Number of Program Graduates 30 25 19 Number of Surveys Sent 30 25 19 Number of Surveys Returned 24 4 17 Percent of Surveys Returned 80.00% 16.00% 89.50% Available for Employment 15 3 11 Percent Available for Employment 88.20% 75.00% 84.60% Not in Labor Market 8 1 6 Percent Not in Labor Market 47.10% 25.00% 46.20% Available for Employment
2019 2020 2021 Graduates Employed 12 3 9 Percent of Graduates Employed 80.00% 100.00% 81.80% Employed in Related Occupation 4 1 5 Percent Employed in Related Occupation 33.30% 33.30% 55.60% Employed in Unrelated Occupation 7 2 4 Percent Employed in Unrelated Occupation 58.30% 66.70% 44.40% Employed - No Response 1 0 0 Percent Employed - No Response 8.30% 0.00% 0.00% Seeking Employment 3 0 2 Percent Seeking Employment 20.00% 0.00% 18.20% Reaction To Training at Madison College
2019 2020 2021 Student satisfaction Mean (Out of 4) 3.6 3.5 3.6 Number of Satisfaction Responses 17 4 13 Very Satisfied (4) 11 2 8 Percent Very Satisfied 64.70% 50.00% 61.50% Satisfied (3) 5 2 5 Percent Satisfied 29.40% 50.00% 38.50% Unsatisfied (2) 1 0 0 Percent Unsatisfied 5.90% 0.00% 0.00% Very Unsatisfed (1) 0 0 0 Percent Very Unsatisfied 0.00% 0.00% 0.00% Primary Reason for Attending Madison College
2019 2020 2021 Number of Primary Reason Responses 24 4 17 Preparation for Getting a Job 7 2 8 Percent Preparation for Getting a Job 29.20% 50.00% 47.10% Career Change 9 2 1 Percent Career Change 37.50% 50.00% 5.90% Improvement of Existing Skills 0 0 4 Percent Improvement of Existing Skills 0.00% 0.00% 23.50% Preparation for Further Education 8 0 4 Percent Preparation for Further Education 33.30% 0.00% 23.50% Personal Interest 0 0 0 Percent Personal Interest 0.00% 0.00% 0.00% Other 0 0 0 Percent Other 0.00% 0.00% 0.00% When Employment was Obtained
2019 2020 2021 Number of When Employment Obtained Responses 11 3 9 Before Enrollment 3 1 2 Percent Before Enrollment 27.30% 33.30% 22.20% While Attending the College 4 1 3 Percent While Attending the College 36.40% 33.30% 33.30% After Training at the College 4 1 4 Percent After Training at the College 36.40% 33.30% 44.40% Location of Employment (related and unrelated)
2019 2020 2021 Number of Employment Location Responses 13 3 9 In College District 12 1 8 Percent In College District 92.30% 33.30% 88.90% In Wisconsin, Not in District 0 0 1 Percent of In Wisconsin 0.00% 0.00% 11.10% Outside of Wisconsin 0 2 0 Percent Outside Wisconsin 0.00% 66.70% 0.00% Employer Location Unknown 1 0 0 Percent Location Unknown 7.70% 0.00% 0.00% Salary Trend Salary Trend 2019 2020 2021 Full Time Employment (Related Job) Full Time Salary Count 1 5 Average Monthly Wage $2,580 $2,806 Average Hourly Wage $15.00 $16.31 Average Work Hours per Week 40 40 Part Time Employment (Related Job) Part Time Salary Count 2 Average Hourly Wage $14.28 Average Work Hours per Week 23.5
Graduate Employers for academic year: 2021 Employer(s) Job Title City* State** Positions Divine Savior Healthcare Nursing Coordinator Portage SSM Health Patient Access Representative Stoughton SSM Health Claims Representative Unity Point Health Rehab Service Coordinator UW Health Hospitals & Clinics Scheduling Representative
* - Only cities outside of Madison will display.
** - Only states outside of Wisconsin will display.
*** - If you have a position to post, please contact Career and Employment Services at email@example.com
Summer Service Hours
- Monday – Wednesday: 9 am - 3 pm In-Person, 8 am - 4 pm Virtual
- Thursday: 8 am - 4 pm Virtual Only
- Friday: 8 am - 12 pm Virtual Only