Make a difference in healthcare! Combine your interests in medicine and customer service to become the best first impression of a healthcare facility.
Healthcare receptionist checking in patient

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If you’d like to learn more about the Healthcare Receptionist program, we’d love to talk with you. We’re here to answer any questions and guide you through our application process step-by-step. Send us your contact information, and we’ll help you get started right away!

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Healthcare Receptionist
Program Number: 301602
Your Degree:
Technical Diploma
Area of Study:
Business
Delivery Method:
100% Online
Estimated Time to Complete:
25 Credits | Finish training in as little as 1 year (programs vary)
financial aid icon Financial Aid Available
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What You'll Pay
Use our Net Price Calculator to estimate your tuition costs.
Estimated Tuition

$4,081.75

$3,525.00 Tuition
$556.75 Materials/Supplemental Costs
$0.00 Other Costs
  • Program Overview

    Madison College developed the Healthcare Receptionist diploma to help you get hired or promoted with the basic medical reception skills used in today’s modern healthcare offices. The skills you learn are also a pathway to the Medical Administrative Specialist program and many other programs at Madison College.

    Please note: Healthcare employers require all applicants to complete and pass a background check as a condition of employment.

    Get credit for your experience and prior learning.

    Program Details

    Students in the Healthcare Receptionist program can attend full or part-time.

    Healthcare Receptionist classes are offered at the Madison College Truax campus.

    Careers

    Madison College's Healthcare Receptionist diploma graduates are ready for a range of professional positions in the field of healthcare reception, including:

    • Medical Receptionist
    • Medical Appointment Scheduler
    • Department/Clinic Assistant
    • Medical Customer Service Representative

    With advanced training, students may find employment as:

    • Medical Administrative Specialist
    • Medical Transcriptionist
    • Medical Word Processing Operator
    • Department/Clinic Assistant – Objective, Senior
    • Health Unit Coordinator
    • Medical Coding Specialist
  • Curriculum and Experience

    Prospective program students, the information below reflects the basic requirements for students admitted for the 2022-2023 academic year. To learn more about Madison College, visit us.

    Current and newly admitted program students, go directly to your Degree Progress Report to view:

    • Progress toward your specific requirements
    • Alternative (in lieu of) courses to meet specific requirements

    If you have questions after reviewing your degree progress report (advisement report), please see Advising Services.

    First Semester
    10-106-100
    3 credits
    10-106-107
    3 credits
    10-106-139
    1 credit
    10-801-195
    3 credits
    Second Semester
    10-103-165
    1 credit
    10-106-109
    3 credits
    10-106-164
    2 credits
    10-160-165
    3 credits
  • Admission

    To Apply

    Earning a degree is a great way to advance your career development opportunities, so apply today!

    International students who wish to apply for, maintain, or transfer their F-1 student visa status to Madison College are required to complete the International Admission Process.

    Note: It is recommended to only apply for a semester that has already started if you are currently enrolled in classes or you have verified that classes are still available for that semester.

    Summer 2022 Application Dates

    • Application open
    • Application completion deadline is July 15, 2022

    Fall 2022 Application Dates

    • Application open
    • Application completion deadline is November 15, 2022

    Spring 2023 Application Dates

    • Application open
    • Application completion deadline is April 15, 2023

    1. Admission Application

    The online application allows you to save your work as you complete it and ensures fast, secure delivery to our office.

    2. Education Completion
    Graduation from high school, completion of GED/HSED/GED02, or completion of an associate degree or higher is required; submit official transcripts for one of the following:

    • High school or charter school transcript (current high school seniors may submit an in-progress transcript) or GED02 transcript
    • GED/HSED score report
    • College transcript showing an associate degree or higher

    3. Residency Requirement
    Based on historical trends at Madison College a waitlist is not expected to form for these programs. Therefore all applicants, regardless of residency status, are eligible for application review.

    Learn more about residency determination and program availability.

    Additional Notes

    Course prerequisites differ from admission requirements; admission into a program does not guarantee eligibility to enroll in courses or success in the program. Refer to program curriculum for details.

    After Acceptance

    Once you are admitted into your program, review the Start of Semester Checklist to prepare for your first day of classes at Madison College. 

    Questions?

    Contact the Enrollment Center at EnrollmentServices@madisoncollege.edu or 608.246.6210.

     

    apply for admission

    Get Started!

    Apply to Madison College and take the first step towards your new career.

    It's Free to Apply

  • Career Outcomes

    After completing the Healthcare Receptionist program at Madison Area Technical College, you will be able to:

    • Apply technology skills to business and administrative tasks.
    • Perform routine healthcare administrative procedures.
    • Maintain internal and external relationships.
    • Model professionalism in the workplace.
    • Graduate Summary

      Graduate Report Summary Overview

      2019 2020 2021
      Number of Program Graduates 30 25 19
      Number of Surveys Sent 30 25 19
      Number of Surveys Returned 24 4 17
      Percent of Surveys Returned 80.00% 16.00% 89.50%
      Available for Employment 15 3 11
      Percent Available for Employment 88.20% 75.00% 84.60%
      Not in Labor Market 8 1 6
      Percent Not in Labor Market 47.10% 25.00% 46.20%
      Available for Employment

      2019 2020 2021
      Graduates Employed 12 3 9
      Percent of Graduates Employed 80.00% 100.00% 81.80%
      Employed in Related Occupation 4 1 5
      Percent Employed in Related Occupation 33.30% 33.30% 55.60%
      Employed in Unrelated Occupation 7 2 4
      Percent Employed in Unrelated Occupation 58.30% 66.70% 44.40%
      Employed - No Response 1 0 0
      Percent Employed - No Response 8.30% 0.00% 0.00%
      Seeking Employment 3 0 2
      Percent Seeking Employment 20.00% 0.00% 18.20%
      Reaction To Training at Madison College

      2019 2020 2021
      Student satisfaction Mean (Out of 4) 3.6 3.5 3.6
      Number of Satisfaction Responses 17 4 13
      Very Satisfied (4) 11 2 8
      Percent Very Satisfied 64.70% 50.00% 61.50%
      Satisfied (3) 5 2 5
      Percent Satisfied 29.40% 50.00% 38.50%
      Unsatisfied (2) 1 0 0
      Percent Unsatisfied 5.90% 0.00% 0.00%
      Very Unsatisfed (1) 0 0 0
      Percent Very Unsatisfied 0.00% 0.00% 0.00%
      Primary Reason for Attending Madison College

      2019 2020 2021
      Number of Primary Reason Responses 24 4 17
      Preparation for Getting a Job 7 2 8
      Percent Preparation for Getting a Job 29.20% 50.00% 47.10%
      Career Change 9 2 1
      Percent Career Change 37.50% 50.00% 5.90%
      Improvement of Existing Skills 0 0 4
      Percent Improvement of Existing Skills 0.00% 0.00% 23.50%
      Preparation for Further Education 8 0 4
      Percent Preparation for Further Education 33.30% 0.00% 23.50%
      Personal Interest 0 0 0
      Percent Personal Interest 0.00% 0.00% 0.00%
      Other 0 0 0
      Percent Other 0.00% 0.00% 0.00%
      When Employment was Obtained

      2019 2020 2021
      Number of When Employment Obtained Responses 11 3 9
      Before Enrollment 3 1 2
      Percent Before Enrollment 27.30% 33.30% 22.20%
      While Attending the College 4 1 3
      Percent While Attending the College 36.40% 33.30% 33.30%
      After Training at the College 4 1 4
      Percent After Training at the College 36.40% 33.30% 44.40%
      Location of Employment (related and unrelated)

      2019 2020 2021
      Number of Employment Location Responses 13 3 9
      In College District 12 1 8
      Percent In College District 92.30% 33.30% 88.90%
      In Wisconsin, Not in District 0 0 1
      Percent of In Wisconsin 0.00% 0.00% 11.10%
      Outside of Wisconsin 0 2 0
      Percent Outside Wisconsin 0.00% 66.70% 0.00%
      Employer Location Unknown 1 0 0
      Percent Location Unknown 7.70% 0.00% 0.00%
      Salary Trend
      Salary Trend 2019 2020 2021
      Full Time Employment (Related Job) Full Time Salary Count 1 5
      Average Monthly Wage $2,580 $2,806
      Average Hourly Wage $15.00 $16.31
      Average Work Hours per Week 40 40
      Part Time Employment (Related Job) Part Time Salary Count 2
      Average Hourly Wage $14.28
      Average Work Hours per Week 23.5
    • Graduate Employers

      Graduate Employers for academic year: 2021
      Employer(s) Job Title City* State** Positions
      Divine Savior Healthcare Nursing Coordinator Portage
      SSM Health Patient Access Representative Stoughton
      SSM Health Claims Representative
      Unity Point Health Rehab Service Coordinator
      UW Health Hospitals & Clinics Scheduling Representative

      * - Only cities outside of Madison will display.

      ** - Only states outside of Wisconsin will display.

      *** - If you have a position to post, please contact Career and Employment Services at jobpostings@madisoncollege.edu

Ready to get started?
Your first step is to apply to Madison College. It's easy and free to apply, so get started today!
Contact the School of Business and Applied Arts

Madison Truax Campus
Main Building, D3631

1701 Wright Street
Madison, Wisconsin 53704

businessandappliedarts@madisoncollege.edu
608.246.6003 (Ext. 8)

Hours

Summer Service Hours

  • Monday – Wednesday: 9 am - 3 pm In-Person, 8 am - 4 pm Virtual
  • Thursday: 8 am - 4 pm Virtual Only
  • Friday: 8 am - 12 pm Virtual Only